Maintain control of your Microsoft Office 365 email data
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bassiebassie
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Is it possible to restore a mailbox including deleted userID

Post by bassiebassie » Jun 27, 2019 5:53 am

Good day,

I have a little question after some testing with the veeam office365 application.
All data is backup-ed and available.

But when we delete a user including mailbox a restore fails.
Should it be possible to restore a mailbox and account at the same time?

Any information is appreciated, thanks

Polina
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Full Name: Polina Vasileva
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Re: Is it possible to restore a mailbox including deleted userID

Post by Polina » Jun 27, 2019 11:21 am

Hi bassiebassie and welcome to Veeam Forums!

You can restore a deleted mailbox, but not an entire user account. If an account is missing in O365 (i.e. it was deleted), VBO cannot connect to it, neither it can create it anew.

bassiebassie
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Re: Is it possible to restore a mailbox including deleted userID

Post by bassiebassie » Jun 28, 2019 5:45 am

Clear, thank you very much

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