Maintain control of your Microsoft Office 365 email data
Post Reply
niccolo.freddo
Novice
Posts: 4
Liked: never
Joined: Sep 18, 2017 7:18 am
Full Name: Niccolò Freddo
Contact:

NEW FEATURE REQUEST - Apply retention just for one folder

Post by niccolo.freddo » Sep 18, 2017 7:29 am

Hello to everybody,

i've opened a ticket in Veeam Support n° [02312335] requesting if is possibile to apply the retention policy just for a single folder. In my case just for "Deleted Items" folder. Veeam Support replied me as following:
[...] In essence, a single folder can be only excluded from processing.
A separate retention policy can't be applied for a single folder. This feature is not yet available for this product.
If you wish to request a new feature, please register on our Veeam Forum [...]

Thanks a lot. Regards,

Niccolò Freddo - Infogest Srl

Mike Resseler
Veeam Software
Posts: 4811
Liked: 508 times
Joined: Feb 08, 2013 3:08 pm
Full Name: Mike Resseler
Location: Belgium
Contact:

Re: NEW FEATURE REQUEST - Apply retention just for one folde

Post by Mike Resseler » Sep 18, 2017 7:35 am

Hi,

First: Welcome to the forums.

On your request, are you talking about Veeam Backup and Replication or another solution? And is this about email or the deleted items in a windows desktop machine?

Thanks for the clarification
Mike

niccolo.freddo
Novice
Posts: 4
Liked: never
Joined: Sep 18, 2017 7:18 am
Full Name: Niccolò Freddo
Contact:

Re: NEW FEATURE REQUEST - Apply retention just for one folde

Post by niccolo.freddo » Sep 18, 2017 7:52 am

Hi,

i'm sorry, i forgot to specify: i'm talking about Veeam Backup for O365, so i'm talking about mailboxes and his default folder "Deleted Items", but it could be any other folder.
Retention for individual folders can not be applied. This prevents my company from using this software in production.

Thanks and apologize for not having specified it right away.

Niccolò Freddo

Mike Resseler
Veeam Software
Posts: 4811
Liked: 508 times
Joined: Feb 08, 2013 3:08 pm
Full Name: Mike Resseler
Location: Belgium
Contact:

Re: NEW FEATURE REQUEST - Apply retention just for one folde

Post by Mike Resseler » Sep 18, 2017 8:09 am

No worries. I moved your request to the dedicated VBO forum.

Understood your request. And we will certainly discuss this when we start talking about functionality in upcoming versions. But you could help me if you could tell me what the exact reason is? You are the first to request different retention per folder. We are aware of excluding folders and that exists today but never heard of a different retention. Can you let me know why the company needs this?

Thanks
Mike

niccolo.freddo
Novice
Posts: 4
Liked: never
Joined: Sep 18, 2017 7:18 am
Full Name: Niccolò Freddo
Contact:

Re: NEW FEATURE REQUEST - Apply retention just for one folde

Post by niccolo.freddo » Sep 20, 2017 3:20 pm

Hello,

if you delete an item in O365 mailbox, it goes into "deletem Item". This system folder has got a limited retention period to allow to "restore" an item until 60 days (seems to me)
My company provide a backup service of all mailboxes without retention for all folders, but in this case, if i'll not apply a specific retention for "Deleted Item" folder my repository will grow up infinitenly, because the backup run one time per day, so, even if O365 will delete 60 days older trash's item, in my backup will be stored forever. The maxium size for a mailbox in O365 is 50 GB, but backuping all folders, including "Deleted Items", without retention will use more than 50 GB in the months / years, and that's a problem.

Please let me know if i was not clear, my english is not good.

Thanks a lot, Niccolò Freddo

Mike Resseler
Veeam Software
Posts: 4811
Liked: 508 times
Joined: Feb 08, 2013 3:08 pm
Full Name: Mike Resseler
Location: Belgium
Contact:

Re: NEW FEATURE REQUEST - Apply retention just for one folde

Post by Mike Resseler » Sep 21, 2017 5:18 am

Understood.

So you basically want certain folders to be protected without retention, but some of the folders should have a short(er) retention because otherwise it will grow indefinitely.

The problem I see with that is that your email will still be in one of your other folders when retention is unlimited. But I heard your concern, and we will think about it for next versions. But as always, no promises :-)

Thanks
Mike

troyhiatt
Service Provider
Posts: 7
Liked: never
Joined: Apr 15, 2015 3:27 pm
Full Name: Troy Hiatt
Contact:

Re: NEW FEATURE REQUEST - Apply retention just for one folde

Post by troyhiatt » Oct 24, 2017 9:08 pm

I have the same need for a seperate retention policy for a specific set of folders inside a VM or O365 different from the rest of the environment or VM.

Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests