Office 365 Archive enabled Mailboxes

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Office 365 Archive enabled Mailboxes

Veeam Logoby BriFar » Fri Sep 30, 2016 5:29 am

Hi,
I tried the Beta for Office 365 backup and noticed that the archive mailbox is not being backed up. I noticed this when trying a test restore I was not given the archive in the mailbox tree.
Did I do something wrong or is this not supported in the beta?

I have also noticed that you need an account with a license assigned to it in-order to connect to an organization.
As SMB would have it, they would usually pay for the mailboxes they actively use only and not for their subcontracted IT admin team :?
Is that a limit of O365 or do I need to enable some special permissions in on the account I am using?

Brian
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Re: Office 365 Archive enabled Mailboxes

Veeam Logoby Kostya » Fri Sep 30, 2016 9:43 am

BriFar wrote:I tried the Beta for Office 365 backup and noticed that the archive mailbox is not being backed up. I noticed this when trying a test restore I was not given the archive in the mailbox tree.
Did I do something wrong or is this not supported in the beta?

Hi Brian, this is a limitation of the beta build. It will be supported in the GA version.
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Re: Office 365 Archive enabled Mailboxes

Veeam Logoby Kostya » Fri Sep 30, 2016 10:36 am

BriFar wrote:I have also noticed that you need an account with a license assigned to it in-order to connect to an organization.
As SMB would have it, they would usually pay for the mailboxes they actively use only and not for their subcontracted IT admin team :?
Is that a limit of O365 or do I need to enable some special permissions in on the account I am using?

Brian, you don't need a license assigned to that account, just checked, it just works. :) But you might be hitting known issue: when a new account is created in Office 365 with password containing symbols like "~" or "#", then it cannot run a PS cmdlets up to the first password change. You can even change it to exacly the same password. Then it works as expected.
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Re: Office 365 Archive enabled Mailboxes

Veeam Logoby BriFar » Fri Sep 30, 2016 6:48 pm

Hi Kostya,
thanks for the replies.
Re account, i tested with other accounts where we do not have a mailbox and it worked.
I seem to have one of the test domains for whom I am getting the error when i tries to connect to EWS:

Code: Select all
30/09/2016 20:34:11    4 (2720)     Failed to connect to Exchange Web Services.
30/09/2016 20:34:11    4 (2720) Error: Mailbox does not exist.

The subsequent operations are successful.

This happens when I try to add the Org.
The password does not have any special characters. The domain has a "-" in it like "domain-name.com"
Could that be causing an issue?
I will open a support case just in case.
Brian
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Re: Office 365 Archive enabled Mailboxes

Veeam Logoby Kostya » Mon Oct 03, 2016 11:17 am

Brian, I've sent you a link to an FTP via PM. Could you please upload full log containing this error?
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Re: Office 365 Archive enabled Mailboxes

Veeam Logoby BriFar » Tue Oct 04, 2016 10:26 am 1 person likes this post

Hi Kostya,
thanks for willing to assist. As mentioned in the PM, the issue seems to be resolved by itself.
Tried connecting again this morning and it connected to the organization without issues.

Thanks once again
Brian
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Re: Office 365 Archive enabled Mailboxes

Veeam Logoby Kostya » Wed Nov 02, 2016 10:03 pm

We have a new version, the release candidate, that supports Archive enabled mailboxes. You can find all the information in this thread.
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