Support ID: Veeam Support - Case # 02093588
using Office 365 backup i am having an issue with 2 out of the organisations currently backed up mailboxes, the error i am getting is;
Processing mailbox email@example.com
failed with error: Failed to get folder properties. An internal server error occurred. The operation failed., Mailbox 'Shared MAilbox' doesn't have a valid license.
the other shared mailboxes are backing up fine and do not have a license either, we are running the latest version 126.96.36.1992
any help would be appreciated.