Maintain control of your Microsoft Office 365 email data
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Trin
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Quick question on user/license usage

Post by Trin » Feb 05, 2019 10:11 am

Hi,

I'm just after some clarification on how licenses are applied to users in an organization...

If we have been backing up a users' email and therefore consuming one license, if that user leaves the organization, at what point does the license become available to be used for another, new user?
How is this triggered / what intervention must we take to make this happen?

If we want to retain their emails for the foreseeable future (retention period allowing), even though they've left, does this still mean they need a license?

Many thanks

Mike Resseler
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Re: Quick question on user/license usage

Post by Mike Resseler » Feb 05, 2019 10:16 am

Hi Trin,
The license will become available again after 31 days. After those 31 days, the license returns even if you decide to keep the data for a certain time. At that moment a license is not necessary anymore

Hope it helps
Mike

Trin
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Re: Quick question on user/license usage

Post by Trin » Feb 08, 2019 2:15 pm

Thanks, that's useful.

Presumably that 31 day countdown is triggered when the user is removed from the backup job (regardless of whether they still have an email account in Exchange online or not)?

Thanks

Polina
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Re: Quick question on user/license usage

Post by Polina » Feb 08, 2019 2:45 pm

Trin,

It's the 31 days period from the last backup job run.

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