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satheesh
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Too much memory usage

Post by satheesh » Nov 12, 2016 5:10 pm

Hi. Been testing the RC for a while now and on different clients and environments. One thing that is a recurring thing is that the memory usage is extremely high. Doesn't matter the OS or amount of mailboxes.

Anyone else notices this problem? Something that needs to be addressed for sure in future versions.

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Gostev
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Re: Too much memory usage

Post by Gostev » Nov 12, 2016 5:18 pm

How high? Can you give us some numbers?

Gostev
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Re: Too much memory usage

Post by Gostev » Nov 12, 2016 5:19 pm

OK, I used direct link to screenshot from your post code and it worked (4 GB).

satheesh
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Re: Too much memory usage

Post by satheesh » Nov 12, 2016 5:26 pm

Gostev wrote:How high? Can you give us some numbers?
Sorry for not being clear, but let's say your server has 4 GB of RAM, it will then use almost all of it or for sure half. Doesn't really matter how much RAM you dedicate to the server. I've attached a couple more screenshots from another server. Also, it doesn't use anything when you start the server/service and no backup has yet been made. As soon as the backup is running and/or finished, the memory usage will be locked and never released. Even when the backup job(s) have finished.

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Direct link to image: http://bildr.no/image/VGlzYVJi.jpeg

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Gostev
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Re: Too much memory usage

Post by Gostev » Nov 12, 2016 5:36 pm

This is normal. Jet database cache consumes up to half of server's available RAM. This is by ESE design to make a good use of all available hardware.

satheesh
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Re: Too much memory usage

Post by satheesh » Nov 12, 2016 5:43 pm

But isn't it supposed to release it after it's done backup up? Or not in use?
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Gostev
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Re: Too much memory usage

Post by Gostev » Nov 12, 2016 6:19 pm

No, there's no point in doing so, as this will slow down future job run or restore without any benefits whatsoever.

arijnbeek
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Re: Too much memory usage

Post by arijnbeek » Dec 13, 2016 8:27 pm

Currently have Veeam Backup for Microsoft Office 365 running on a virtual machine with 8GB dedicated memory. The Veeam.Archiver.Service.exe is consuming 11.196.660 KB Commit memory and has a working set of 6.33.012 KB. The server becomes completely unresponsive until i remote kill this process. I have no active jobs running (there are all disabled) but did restore a couple of mailboxes back to office 365.

Not releasing memory for future job is ok but more then 100% is rediculus :)

you can contact me for more info

foggy
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Re: Too much memory usage

Post by foggy » Dec 14, 2016 5:17 pm

Alexander, could you please open a case with our technical support regarding this issue and share the case ID here? Thanks!

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