Maintain control of your Microsoft Office 365 email data
frankive
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v1.5 beta - invalid sharepoint url

Post by frankive » Jul 07, 2017 7:49 pm

Have just tested with 5-6 different companies (we are service provider).
All of the work except 1 which gets an error saying Invalid Sharepoint Url when the backup job starts. No error during conning of the organisation.
Any ideas?

edit: and by the way, is it necessary with an application aware processing backup of a vm running Veeam Office 365 Backup inside the VM?

Mike Resseler
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Re: v1.5 beta - invalid sharepoint url

Post by Mike Resseler » Jul 10, 2017 5:08 am

Hi Frank,

Can you PM me the log files through a dropbox/ google drive/ OneDrive or whatever you prefer to use? I would like our engineers to investigate this SharePoint URL error (not even sure what it means since SharePoint/ OneDrive is not supported in this version)

You can find all the logs here:

Code: Select all

C:\ProgramData\Veeam\Backup365\Logs
RE: is it necessary with an application aware processing backup of a vm running Veeam Office 365 Backup inside the VM? Not sure what you mean, can you explain?

Thanks
Mike

frankive
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Re: v1.5 beta - invalid sharepoint url

Post by frankive » Jul 10, 2017 11:48 am

Sent you an PM with the log files.
Regarding the backup; We have deployed a VM which runs Veeam Backup Office 365 in our datacenter.
We also want to backup VM so we have a backup of this vm.
Do we need to use Application Aware processing on our job targeting this vm?

Mike Resseler
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Re: v1.5 beta - invalid sharepoint url

Post by Mike Resseler » Jul 10, 2017 11:53 am

Hi Frank,

I asked our engineers to look into the logs. I will let you know when the download is done

RE: Application-aware processing. Necessary... No. But our database used for VBO is an jet blue database so it is best that you do it, plus it makes VBR aware that this is a VBO server so you can actually restore email items straight from that VBR backup.

frankive
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Re: v1.5 beta - invalid sharepoint url

Post by frankive » Jul 10, 2017 11:59 am

Thanks.

Ok, will put on AAP on the job. Thanks!

Mike Resseler
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Re: v1.5 beta - invalid sharepoint url

Post by Mike Resseler » Jul 10, 2017 2:25 pm

Frank,

We have confirmed this is an issue. Our engineers will try to solve it and I will get back to you if there is a solution

Thanks
Mike

frankive
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Re: v1.5 beta - invalid sharepoint url

Post by frankive » Jul 10, 2017 3:09 pm

ok, thanks for quick feedback :)

Mike Resseler
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Re: v1.5 beta - invalid sharepoint url

Post by Mike Resseler » Jul 19, 2017 10:49 am

Frank,

I PM-ed you a potential solution

Please let me know the result

Mike

frankive
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Re: v1.5 beta - invalid sharepoint url

Post by frankive » Jul 19, 2017 8:08 pm

It worked out just fine!
Thanks!

sbhark
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Re: v1.5 beta - invalid sharepoint url

Post by sbhark » Jul 20, 2017 3:09 pm

We are also seeing the same issue when trying to perform a backup job we received an invalid sharepoint url error.

We were able to connect to our O365 organization and everything seems fine.

Would you like your logs as well for analysis Mike?

rsc74
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Re: v1.5 beta - invalid sharepoint url

Post by rsc74 » Jul 20, 2017 3:53 pm

Hi,

we have the same issue. The connect to the O365 organization works but when we try to backup it fails with the same error.

It worked fine with v1.0.

Any solution or workaround?

frankive
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Re: v1.5 beta - invalid sharepoint url

Post by frankive » Jul 21, 2017 11:14 am

workaround is a new veeamarchiver.dll file which I replaced.
But I think you should get it from Mike directly :)

Mike Resseler
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Re: v1.5 beta - invalid sharepoint url

Post by Mike Resseler » Jul 24, 2017 5:14 am

@sbshark and @rsc74: Please PM me and I will get back to you with a revised DLL

Thanks
Mike

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Re: v1.5 beta - invalid sharepoint url

Post by HiTecPtYLtd » Aug 01, 2017 3:58 am

Same issue with on e organization - invalid sharepoint url using the 1.5 beta.

sbhark
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Re: v1.5 beta - invalid sharepoint url

Post by sbhark » Aug 01, 2017 12:45 pm

@Mike Resseler sent you a PM :)

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