Where can I find support ID

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Where can I find support ID

Veeam Logoby ntwrk2010 » Wed May 03, 2017 3:27 pm

Hello,

Anyone know where I can find my support ID if the application won't open? I tried opening a ticket using my support ID for B/R but it says that's the wrong product and won't let me. Since the O365 backup won't open I can't go to License > Support ID to find it, which means I can't open a support ticket to determine why the application won't open, kind of a catch-22.

Thanks,
ntwrk2010
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Re: Where can I find support ID

Veeam Logoby foggy » Wed May 03, 2017 3:38 pm 1 person likes this post

You can open the license file in any text editor and take the Support ID from there. Thanks.
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Re: Where can I find support ID

Veeam Logoby ntwrk2010 » Wed May 03, 2017 3:42 pm

Thanks!
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