Maintain control of your Microsoft Office 365 email data
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ntwrk2010
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Where can I find support ID

Post by ntwrk2010 » May 03, 2017 3:27 pm

Hello,

Anyone know where I can find my support ID if the application won't open? I tried opening a ticket using my support ID for B/R but it says that's the wrong product and won't let me. Since the O365 backup won't open I can't go to License > Support ID to find it, which means I can't open a support ticket to determine why the application won't open, kind of a catch-22.

Thanks,

foggy
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Full Name: Alexander Fogelson
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Re: Where can I find support ID

Post by foggy » May 03, 2017 3:38 pm 1 person likes this post

You can open the license file in any text editor and take the Support ID from there. Thanks.

ntwrk2010
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Re: Where can I find support ID

Post by ntwrk2010 » May 03, 2017 3:42 pm

Thanks!

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