Thank you for the replies.
I was referring to the my.veeam portal where licensing is managed.
I've worked with the reseller and they can only do a full year license or more, and it is a separate subscription. They have no clue about co-terming Veeam licenses, and see no options for it.
I tried reaching out to multiple support personnel, and here are some of their responses:
If you need additional users for you VBO365 license you can purchase a separate license and merge it with your current license.
In this manner you can use it with your existing license.
-that is what I am doing now, and juggling different contracts and expiration dates.
...Sales is specifying that they could provide a minimum user amount of 10, and that a co-term would come along with a renewal of the first license.
- again, have to deal with multiple contracts and expiration dates until 1st contract expires.
A full year is required upon new licensing. ... This would be possible if the current contract was further than a year from expiration... , an additional license for 10 months is not possible.
We can work next year to co-term everything but in order to add users, a full year is needed to be purchased and the licenses can be merged for usage.
We can then renew each contract for a year and also push the original contract an additional 3 months
- Again, co-terming is apparently not possible until the second year.
Yes you can certainly do this. Just to make you aware the current licenses expire 9/2021 so in order to co term the new licenses would then expire 9/2022.
I am looping in @XXX who can renew the current licenses for 1 year and then add the additional 10 licenses on to that to make a total of XX licenses expiring 9/22.
- nowhere does Veeam state in their documentation that my subscription has to be longer than a year in order to co-term licenses.
In short, support is not aligned on the matter, with the exception that they all contradict what the Veeam website states.
Thanks for your time, and confirming I am not missing anything. Unfortunately, there is no "general" forum I could find to post this.