Maintain control of your Microsoft Office 365 data
Post Reply
Robvil
Expert
Posts: 139
Liked: 14 times
Joined: Oct 03, 2016 12:41 pm
Full Name: Robert
Contact:

Mailbox backup also backup team sites

Post by Robvil »

Hi,

Case number 03159609

Running a mailbox backup (only mail/archive selected) by hole organisation also tries to backup Team Sites. This result is errors on the team sites "accounts":

Processing mailbox XXX failed with error: Failed to access mailbox.. The specified object was not found in the store., Can't connect to the mailbox of user Mailbox database guid: dc541720-a075-4042-bb21-a90b05f094cd because the ExchangePrincipal object contains outdated information. The mailbox may have been moved recently.

A powershell gives the same error on Get-mailbox which i believe is correct, at team sites is not real mailboxes. Looking at the users list during job creation under include and exclude do not show these Team site "accounts", but Veeam still tries to backup those "accounts". Looks like a Veeam bug?

/Robert

Robvil
Expert
Posts: 139
Liked: 14 times
Joined: Oct 03, 2016 12:41 pm
Full Name: Robert
Contact:

Re: Mailbox backup also backup team sites

Post by Robvil »

and if we mark all users instead of a organisation, external Azure AD accounts is also listed which i believe they should not be, as these users do not have a exchange mailbox.

nielsengelen
Veeam Software
Posts: 3387
Liked: 680 times
Joined: Jul 15, 2013 11:09 am
Full Name: Niels Engelen
Contact:

Re: Mailbox backup also backup team sites

Post by nielsengelen »

Hi Robert, I would suggest contacting support to see if this is a bug and if there is a solution to this.
https://foonet.be

Robvil
Expert
Posts: 139
Liked: 14 times
Joined: Oct 03, 2016 12:41 pm
Full Name: Robert
Contact:

Re: Mailbox backup also backup team sites

Post by Robvil »

already a case open. Surprised my how many issues there is with version 2.

Polina
Veeam Software
Posts: 1250
Liked: 209 times
Joined: Oct 21, 2011 11:22 am
Full Name: Polina Vasileva
Contact:

Re: Mailbox backup also backup team sites

Post by Polina »

Robert,

Thank you for reporting this issue. At the first glance, backing up team site mailboxes along with regular mailboxes is something that I would consider as expected. However, let me please have a closer look into your case investigation details...

Robvil
Expert
Posts: 139
Liked: 14 times
Joined: Oct 03, 2016 12:41 pm
Full Name: Robert
Contact:

Re: Mailbox backup also backup team sites

Post by Robvil »

there is something very wrong how Veeam select accounts - either when choosing a org or individual users. Check my case number.

klimbo13
Lurker
Posts: 1
Liked: never
Joined: Aug 30, 2018 8:07 am
Full Name: nazim zmirli

Re: Mailbox backup also backup team sites

Post by klimbo13 »

Hi All, I've searched and not had much luck with specifically what I'm looking for. With regard to Teams file and tab conversations... How is the file and tab-specific conversation data backed up? Is it available to be restored if deleted? Thank you in advance for any information you can provide.

Polina
Veeam Software
Posts: 1250
Liked: 209 times
Joined: Oct 21, 2011 11:22 am
Full Name: Polina Vasileva
Contact:

Re: Mailbox backup also backup team sites

Post by Polina »

Welcome to Veeam Forums, Nazim!

In the current version, it's not possible to back up and restore Teams tabs and channels. You can check the What's New page for more details.

Mike Resseler
Product Manager
Posts: 6119
Liked: 711 times
Joined: Feb 08, 2013 3:08 pm
Full Name: Mike Resseler
Location: Belgium
Contact:

Re: Mailbox backup also backup team sites

Post by Mike Resseler »

Hi Nazim,

Polina is right. The tabs and file specific meta-data is not being protected (we can't, there are no API's from MSFT that deliver us that information). However, the chats or conversation data are being protected and stored in:
1. The mailbox of the team group (for all general conversations)
2. The mailbox of the user(s) (when it is a private chat inside that team)

By using our Veeam explorer, you will be able to find these under conversation history, which contains another folder teams conversation history.

Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests