Maintain control of your Microsoft Office 365 data
- Posts: 63
- Liked: 7 times
- Joined: Nov 21, 2017 7:18 am
- Full Name: Peter Helfer
Hi Forum again.
Somebody there who can point out what's the solution for this error while backing up O365 Groups Mailboxes:
Processing mailbox firstname.lastname@example.org
failed with error: Failed to access mailbox.. Access is denied. Check credentials and try again., User '/o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user1a4dc7bb' not authorized to access group 'email@example.com
'. Reason: '(0x4D10)'.
Normal Mailboxes, Sharepoint Sites and OneDrives are backing up without problems.
Did I miss a setting?
- Veeam Software
- Posts: 1307
- Liked: 222 times
- Joined: Oct 21, 2011 11:22 am
- Full Name: Polina Vasileva
Without seeing your logs this will be a guesswork. Does it happen within a hybrid or Online scenario? what type of a group is it? and so on.
Can you please open a support case and post its ID here, so that we could track the investigation? Thanks!
- Product Manager
- Posts: 6158
- Liked: 720 times
- Joined: Feb 08, 2013 3:08 pm
- Full Name: Mike Resseler
- Location: Belgium
From what I can see, the user that you use to connect to the office 365 environment has not access to that specific group and can't enumerate the data.
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