RestAPI issue

[scarnes@apex.com]

Im having a issue with the restAPI. Its returning 0 results. I also cannot hit swagger. I have tried disabling RestAPI and Re-Enabling. I have also tested with just self assigned certs. Still nothing. The port is open. The error I get when trying to browse the API via swagger https://IP:4443/swagger/ui is a XML page saying "An Error has occurred". It seems there is something wrong with the webservice. I dont know how to fix. Can anyone point me in the right direction? I have opened a ticket with VEEAM but have not heard a response. Also, are there any log files that could help? If so whats the path of the log file?

Thanks!!
Stephen

[Mike Resseler]

Stephen,

Can you give us your support ticket so we can have a look?

I haven't heard about an issue with the REST service. You might need to restart the service again but that is the only thing I can think off now.

Mike

[scarnes@apex.com]

Hi Mike, thanks for the response. The support ticket is below.

Veeam Support - Case # 03558748 [ ref:_00D30RWR._5000e1Znhjh:ref ]

[benyoung]

Sounds very similar to what I had occur. Do you happen to have an older version of the explorers loaded on that same machine?

[mamosorre84]

Hello,

any news? I've the same issue..misconfigurations or bug?

Thanks

Marco S.

[nielsengelen]

Are you running the correct Veeam Explorers on the server? Could you try to re-install both the one for Exchange and SharePoint?

[mamosorre84]

Hi Niels,

updating both Explorers and restarting VBO365 API service the issue disappear..

Now I can try you custom portal

Thank you, bye!

Marco S.

[nielsengelen]

Great to hear. Thanks for the update.