Comprehensive data protection for all workloads
Post Reply
Hasslehogg
Enthusiast
Posts: 40
Liked: never
Joined: May 28, 2010 2:10 pm
Full Name: Michael Hogg
Contact:

1 License file in multiple host error in V7 patch 1

Post by Hasslehogg »

Hi all

i have 3 V7 management servers and they are all using the same license file. I have upgraded one of them with the V7 patch 1 and restarted and now it wont start, i have tried restarting it and i get an error:-

"Method not found: Boolean Veeam.Backup.LicenseLib.CLicense.get_IsExpired()"

and the Veeam console wont open and i cant even select a different license file.

Anyone had this probelem or know a fix please?

thanks
Vitaliy S.
VP, Product Management
Posts: 27375
Liked: 2799 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: 1 License file in multiple host error in V7 patch 1

Post by Vitaliy S. »

Hi Michael,

Did you have a chance to contact our technical team on this? What do they say about this issue?

Thanks!
Hasslehogg
Enthusiast
Posts: 40
Liked: never
Joined: May 28, 2010 2:10 pm
Full Name: Michael Hogg
Contact:

Re: 1 License file in multiple host error in V7 patch 1

Post by Hasslehogg »

Hi Vitaliy

no i have just had this error in alst hour and posted it online on forums 1st as normally the response is quicker :o)

i will do so now

thanks
Gostev
Chief Product Officer
Posts: 31806
Liked: 7300 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: 1 License file in multiple host error in V7 patch 1

Post by Gostev »

Michael, this is kind of issues usually mean that the patch did not install correctly. Either some file in your install is now missing, or is still of the old version. The debug logs will say for sure, which is why it is best to contact support in this case. Thanks!
Hasslehogg
Enthusiast
Posts: 40
Liked: never
Joined: May 28, 2010 2:10 pm
Full Name: Michael Hogg
Contact:

Re: 1 License file in multiple host error in V7 patch 1

Post by Hasslehogg »

Guys

support told me to rebuild and i ended up having to rebuild teh vull VM not just an uninstall/reinstall of Veeam.

take a snapshot before upgrading the patch in the future
foggy
Veeam Software
Posts: 21138
Liked: 2141 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: 1 License file in multiple host error in V7 patch 1

Post by foggy »

Hasslehogg wrote:take a snapshot before upgrading the patch in the future
Good practice, indeed.

Did support come up with any idea of what was the reason of the initial failure?
Tobias_Elfstrom
Enthusiast
Posts: 84
Liked: 8 times
Joined: Jul 04, 2012 6:32 am
Full Name: Tobias Elfstrom
Contact:

Re: 1 License file in multiple host error in V7 patch 1

Post by Tobias_Elfstrom »

Ouch, better hold off a while before updating then.
Is there anywhere where they changes in patch01 are documented? (changes in powershell objects, commandlets, behavior etc)
Gostev
Chief Product Officer
Posts: 31806
Liked: 7300 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: 1 License file in multiple host error in V7 patch 1

Post by Gostev »

Patches bring no changes, they are all about bug fixes and small enhancements.
The complete list of changes is documented in the patch notes.
Post Reply

Who is online

Users browsing this forum: efd121, veremin and 155 guests