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skate88
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12.1 backup console new firewall port 9420 requirement

Post by skate88 »

our firewall rule for v12 console to connect to veeam backup server
had ports
9392
9396
and everything worked.
after connecting to v12.1 and being prompted for the update
on connecting with the 12.1 client i get a timeout error mentioning port 9420

i allowed all traffic and the client connects fine , logs show connections to these ports (all tcp)
9392
9393
9396
9402
9403
9404
9420
20443

can you confirm if port requirements have changed ? couldnt find anything in the release notes
and i think this was the most current documentation
https://helpcenter.veeam.com/docs/backu ... ml?ver=120

thanks
neil
Case # 07041768 just putting the information on here to see if anyone else has problems
MLang
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Re: 12.1 console firewall port requirements

Post by MLang »

Same here. Have there been any changes in version 12.1 regarding the required ports for the console? Error message when starting the console is:

"A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond ip-adress-of-vbr-server:9420. Make sure the backup server you are connecting with is 12.1 version."

Port 9420 is definitely blocked in our system and has not yet been required for the console.

Regards,
Marc
Gostev
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Re: 12.1 console firewall port requirements

Post by Gostev » 1 person likes this post

I have confirmed that this is an intended change in preparation for some changes in the next major release, to ensure backup consoles can still perform an automatic upgrade following its first connection to the upgraded backup server.
MLang
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Re: 12.1 console firewall port requirements

Post by MLang »

Thanks for the clarification, then i'll change the firewall rules.
Gostev
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Re: 12.1 console firewall port requirements

Post by Gostev »

Ports documentation was updated. Thank you for flagging this!
perjonsson1960
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Re: 12.1 backup console new firewall port 9420 requirement

Post by perjonsson1960 »

Folks,

In which firewall inbound rule should I add the 9420 port? Or should I simply create a new rule?

PJ
Gostev
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Re: 12.1 backup console new firewall port 9420 requirement

Post by Gostev »

In all firewalls between backup console and backup server.
coolsport00
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Re: 12.1 backup console new firewall port 9420 requirement

Post by coolsport00 »

I wasn't able to see any port requirement for the "scan backup" task in the User Guide. Can someone verify what it may be? I attempt to do so and it hangs at 0%.
Thanks!
Shane
Shane Williford
Systems Architect

Veeam Legend | Veeam Architect (VMCA) | VUG KC Leader
VMware VCAP/VCP | VMware vExpert 2011-22
Twitter: @coolsport00
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