12.1 Upgrade now has an Edge error

[B.F.]

Greetings,

Recently upgraded from 12.0.x to 12.1. Our Windows PC are configured to use a standard user account normally. I do have a privileged account in order to do installs and updates when needed.

When I first launched VB&R on my PC, it prompted that it needed to be updated. Normal. It then prompted for my privileged account to complete. Again normal. Everything is updated and seems to work. However, each time I now launch the VB&R app, it comes up with this error:

We couldn't create the data directory
Microsoft Edge Can't read and write to its data directory:
C:\Users\<priv account>\AppData\Local\Veeam\Backup\EBWebView

Please advise and thanks

[Gostev]

Hello - this is not a support forum, as explained in its very caption or (in greater details) when you click New Topic. Please always open a support case when you encounter an error, as opposed to posting it here. Thank you for understanding.

[B.F.]

Mea Culpa

[sergiohrangelsantos]

Hi @B.F

Something like this happened to me, the problem is that your Windows Server (Backup Server) cannot recognize *.html files created by Veeam; configure your browser to open your HTML and that's it.

I don't needed Support this time.

Greetings
I hope this helps you.