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alexr
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3.1 upgrade problems!

Post by alexr »

After upgrading from 3.0.1 to 3.1 most of the jobs backing-up 3.5u4 failing with "Checking license The
request refers to an object that no longer exists or has never existed."
also I am getting bunch of emails instead of one per jobs it seem keep retrying.
I have 2 or 3 jobs running concurrently

Gostev
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Re: 3.1 upgrade problems!

Post by Gostev »

Alex, we have not had similar issues with upgrade reported before. I would try to revoke licenses from all ESX servers in the License Information dialog in Veeam Backup, and try to run the jobs again. If it does not help to address the issue, please contact our support.

alexr
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Re: 3.1 upgrade problems!

Post by alexr »

How do I license hosts again after revoking licenses? Will it pick them up automatically?
Also the failure is intermittent - couple VMs will backup OK and then the rest would fail

Veeam Backup for VMware Infrastructure 3

Created on 6/3/2009 1:44:33 AM
Job Sessions Report

Job Sessions Item Sessions
Job Name win2003
Status Failed
Start Time 6/3/2009 12:44:22 AM
End Time 6/3/2009 1:44:33 AM
Job Type Backup
Operation
Total Objects 11
Current Objects 11
Successful Objects 7
Failed Objects 4
In Progress Objects 0
Total size 370.12 GB
Processed size 290.13 GB
Performance rate 82 MB/s
Details
Object Name Status Start Time End Time Operation Total Objects Current Objects Total Size Processed Size Performance rate Details
ptint6 Success 6/3/2009 12:44:26 AM 6/3/2009 12:52:24 AM 13 13 40.03 GB 40.03 GB 86 MB/s
ptint7 Success 6/3/2009 12:52:25 AM 6/3/2009 1:11:53 AM 13 13 95.03 GB 95.03 GB 83 MB/s
ptint9 Success 6/3/2009 1:11:55 AM 6/3/2009 1:19:44 AM 13 13 45.04 GB 45.04 GB 98 MB/s
dmznt1 Failed 6/3/2009 1:19:46 AM 6/3/2009 1:19:58 AM 0 0 20.01 GB 0.00 KB 0 KB/s Checking license The
request refers to an object that no longer exists or has never existed.
ptibuild Success 6/3/2009 1:19:58 AM 6/3/2009 1:26:36 AM 13 13 30.01 GB 30.01 GB 77 MB/s
ptiqb Failed 6/3/2009 1:26:37 AM 6/3/2009 1:26:50 AM 0 0 20.01 GB 0.00 KB 0 KB/s Checking license The
request refers to an object that no longer exists or has never existed.
gaodm5 Failed 6/3/2009 1:26:50 AM 6/3/2009 1:27:01 AM 0 0 20.01 GB 0.00 KB 0 KB/s Checking license The
request refers to an object that no longer exists or has never existed.
ptiqa Success 6/3/2009 1:27:01 AM 6/3/2009 1:33:31 AM 13 13 30.01 GB 30.01 GB 79 MB/s
gaodev Failed 6/3/2009 1:33:32 AM 6/3/2009 1:33:45 AM 0 0 20.01 GB 0.00 KB 0 KB/s Checking license The
request refers to an object that no longer exists or has never existed.
ptiqtp Success 6/3/2009 1:33:45 AM 6/3/2009 1:38:14 AM 13 13 20.00 GB 20.00 GB 76 MB/s
ptivm-cente
r Success 6/3/2009 1:38:15 AM 6/3/2009 1:44:30 AM 13 13 30.01 GB 30.01 GB 82 MB/s

Gostev
SVP, Product Management
Posts: 26700
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Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
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Re: 3.1 upgrade problems!

Post by Gostev »

Yes, it will pick up licenses from the pool automatically

alexr
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Re: 3.1 upgrade problems!

Post by alexr »

That solved the problem

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