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tuscani
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9.0 to 9.5 Upgrade Confusion

Post by tuscani » Sep 05, 2017 7:14 pm

I am reading the upgrade KBs and I understand I should get prompted to upgrade during the setup. Yet I am getting a prompt that I must remove 9.0 before proceeding.. any idea why? I am running 9.0 Update 1.
What is even more confusing is Help > About shows version 9.0.0.1715 yet Programs and Features shows 9.5.0.836

nielsengelen
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Re: 9.0 to 9.5 Upgrade Confusion

Post by nielsengelen » Sep 05, 2017 7:40 pm

Please contact support for insight to see why this happens.
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tuscani
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Posts: 62
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Joined: Dec 28, 2012 8:00 pm
Full Name: Justin Durrant
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Re: 9.0 to 9.5 Upgrade Confusion

Post by tuscani » Sep 05, 2017 7:56 pm

I did... awaiting a reply.. was just looking for some additional insight here.

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