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Veeam ProPartner
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Full Name: DeadEyedJacks
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AD Protected User can't use Veeam Console remotely

Post by DeadEyedJacks » Jan 10, 2019 3:25 pm 1 person likes this post

Is it expected behaviour that an Active directory user who is in the "Protected Users" group is unable to connect to Veeam Backup and Replication server when launching console from a remote server?
"Failed to connect to Veeam Backup & Replication Server: The logon attempt failed"
NB As soon as user account is removed from "Protected Users" you are able to connect.

Veeam Software
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Full Name: Alexander Fogelson

Re: AD Protected User can't use Veeam Console remotely

Post by foggy » Jan 10, 2019 4:44 pm

Most likely it is NTLM authentication, which is not allowed for "Protected Users" group members while required when connecting remotely. We will add this note to the corresponding documentation section, thanks for the heads up!

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