Adding Entra ID wizard never finishes

[Kazz]

Hi,

I have been staring at the last step of adding Entra ID to Veeam for the past 24 hours. Trying to add Entra after upgrading to 12.3
Case: 07605567

Has this issue been reported by others where the Apply step of the wizard shows a blank page and never finishes?

[Mildur]

Hi Kazz

Yes, I assume you are missing the default general backup proxy.
Please re-add the backup server as a general backup proxy and try again.

Best,
Fabian

[Kazz]

Thanks Fabian, checking.
This issues was looked at by 2 support engineers and neither had asked or mentioned default general backup proxy.

[Kazz]

default general backup proxy has been added, adding Entra wizard is still stuck on the same page ...
what else could be wrong?

[Mildur]

Hi Kazz,

I noticed in the case notes that you added a remote machine as a general-purpose proxy. Please ensure that you add your "backup server," as I mentioned in my previous comment. It is mandatory to use the backup server as a proxy server in this first version of Entra ID backup.

Best,
Fabian

[Kazz]

Fabian,

yes, i missed your comment about proxy on the vbr itself. all good.

Thanks

[Mildur]

Hi Kazz,

Thank you.
We plan to introduce a check and a useful error message in case the default proxy is missing in one of our upcoming patches.

Best,
Fabian