Comprehensive data protection for all workloads
Post Reply
manofbronze
Service Provider
Posts: 29
Liked: 3 times
Joined: Jul 15, 2015 2:13 pm
Contact:

After Health Check of Backup Copy Job Verification Fails

Post by manofbronze »

Opened a ticket with Veeam on this issue (#01904913), but never got to a satisfactory resolution, so I thought I would share with the community to see if anyone has encountered, and successfully resolved, this issue.

When our backup copy jobs perform a "health check", they always fail when they get to the "verification of files" stage. Here is a sample of the error:

Backup Copy job: Sample1
Created by VEEAMBACKUP\Administrator at 6/4/2016 8:37 AM.Error
5 of 5 VMs processed
Thursday, January 12, 2017 12:00:19 AM
Success5Start time12:00:19 AMProcessed30.1 GBBackup size13.1 GBBackup files health check has been completed
Failed to perform backup file verification Error: ChannelError: ConnectionAborted

Warning0End time4:35:32 AMRead30.1 GBDedupe1.0x
Error0Duration4:35:12 Transferred13.1 GB (2.3x)Compression2.3x
Details
NameStatusStart timeEnd timeProcessedReadTransferredDurationDetails
sampleDC01Success3:40:58 AM3:48:17 AM1.1 GB1.1 GB698.7 MB (1.7x)0:06:29
sampleEX01Success3:40:59 AM4:03:59 AM18.3 GB18.3 GB5.2 GB (3.5x)0:22:14
sampleFile01Success3:41:04 AM3:59:13 AM1.5 GB1.5 GB975.3 MB (1.6x)0:15:43
sampleRB01Success3:41:05 AM3:54:11 AM2.9 GB2.9 GB1.7 GB (1.7x)0:12:16
sampleRDS01Success3:41:06 AM4:02:54 AM6.3 GB6.3 GB4.5 GB (1.4x)0:21:08

Veeam Backup & Replication 9.5.0.711

The backup copy job itself completes, but the health check always fails with this error. I have checked all the usual suspects: Windows firewall - disabled on all Veeam systems, Anti-virus - Not installed on any Veeam Systems, Network Connectivity - excellent, Available disk space - healthy, rebooted repository, rebooted WAN accelerators, applied latest MS patches to all Veeam systems, etc... No luck.

Anyone else have an idea where else to look, tricks to try?
foggy
Veeam Software
Posts: 21069
Liked: 2115 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: After Health Check of Backup Copy Job Verification Fails

Post by foggy »

I see that the case was closed back in September, since the error didn't show up after "applying the most recent Windows patches AND disabling Windows firewall on the repository servers". Are you seeing the same issue again? I then recommend re-opening the case for further investigation (escalation will probably be required). Thanks.
manofbronze
Service Provider
Posts: 29
Liked: 3 times
Joined: Jul 15, 2015 2:13 pm
Contact:

Re: After Health Check of Backup Copy Job Verification Fails

Post by manofbronze »

Yes. Seeing the same issue again. Re-opening the case.
Post Reply

Who is online

Users browsing this forum: Google [Bot], Ivan239, Semrush [Bot] and 243 guests