Veeam services crash after installing KB3216755, KB4010672

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Re: Veeam services crash after installing KB3216755, KB40106

Veeam Logoby Mike Resseler » Tue Mar 14, 2017 1:28 pm

Garrett,

Can't force you but I think it would be helpful to call it in. The more people that report it, hopefully the quicker there is a resolution

My 2 cents
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Re: Veeam services crash after installing KB3216755, KB40106

Veeam Logoby GarrettL » Wed Mar 15, 2017 12:19 am

Mike,

I'm working with Microsoft engineering on the issue and they're hoping to get an official response from Veeam regarding the leak, however, due to the recent cumulative updates released today, I opted to first get them installed on some of our 2016 servers and see how they fare.

KB4013429
KB4013418

I would be curious to hear how others are doing with these updates as well.
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Re: Veeam services crash after installing KB3216755, KB40106

Veeam Logoby Gostev » Wed Mar 15, 2017 1:01 am 1 person likes this post

Original blog post updated with the new KB > https://blogs.technet.microsoft.com/fil ... kb3216755/
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Re: Veeam services crash after installing KB3216755, KB40106

Veeam Logoby GarrettL » Wed Mar 15, 2017 1:51 pm 1 person likes this post

All,

I'm very pleased to say that so far, early indications after installing the two new KBs have appeared to have resolved the memory leak. I'm hovering at 8GB /32 GB which by now would already have hit 20+ and chugging along quite nicely. I'll update should things go south.
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Re: Veeam services crash after installing KB3216755, KB40106

Veeam Logoby Mike Resseler » Wed Mar 15, 2017 1:56 pm

Thanks Garrett! Appreciate coming back with the feedback. @All, let us know your results with the new patch also!
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Re: Veeam services crash after installing KB3216755, KB40106

Veeam Logoby GarrettL » Thu Mar 16, 2017 3:19 pm

Mike,

Just to follow up, memory usage remains normal and everything looks great. This is the longest we've ever been able to run our Veeam server on 2016 to date (2 days) and we're still at 9.5/32 GB and a whole slew of concurrent jobs going.
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Re: Veeam services crash after installing KB3216755, KB40106

Veeam Logoby mih » Mon Mar 20, 2017 6:57 am

Seems to work fine here, no abnormal memory use anymore. Hopefully we will soon get a fix to the "Bad checksum - Recall bitmap" thing also.
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