All active full schedules reset with 9.5?

Availability for the Always-On Enterprise

Re: All active full schedules reset with 9.5?

Veeam Logoby Shestakov » Tue Dec 06, 2016 4:09 pm

Hello Chris, we are still working on it. Please be patient. How many jobs with active full backup do you have?
Shestakov
Veeam Software
 
Posts: 5027
Liked: 419 times
Joined: Wed May 21, 2014 11:03 am
Location: Saint Petersburg
Full Name: Nikita Shestakov

Re: All active full schedules reset with 9.5?

Veeam Logoby chris.childerhose » Tue Dec 06, 2016 4:11 pm

There are 43 jobs but I have recently changed some to Synthetic Fulls instead of Active Fulls so maybe 35 now. :D
Chris Childerhose, VCAP-DCA, VMCE9, VCP, MCITP
chris.childerhose
Enthusiast
 
Posts: 72
Liked: 6 times
Joined: Wed Aug 13, 2014 6:03 pm
Location: Toronto, ON
Full Name: Chris Childerhose

[MERGED] DB restore loses Active Full Backup schedule

Veeam Logoby LukeAd » Tue Dec 06, 2016 5:33 pm

Last week I upgraded our VBR installation from 9.0 to 9.5.

I could not get the upgrade to work and had to open a support case (case #01983603). It ended up being a conflict due to a previous "incomplete" install of SQL Server Express on the box.

To work around the issue, the support engineer confirmed that I had an up-to-date configuration database backup and then uninstalled all traces of SQL Server on the box.

This allowed the VBR 9.5 upgrade to complete successfully, after which support did a restore of our VBR configuration from the configuration database backup.

This morning when I started the day I noticed that my backups failed due to exceeding their allowed window, which led me to find that all my jobs attempted Full backups last night. (I only do Full backups on Friday nights on a rotating schedule).

I went into the job settings for all jobs and confirmed that all jobs are now set to do Active Full backups on the 1st Monday of every month...obviously not what they were set at before the configuration restore.

Is this part of the configuration not restored during a configuration backup restore?
LukeAd
Enthusiast
 
Posts: 26
Liked: 6 times
Joined: Wed May 07, 2014 2:35 pm
Full Name: Luke Admin

Re: All active full schedules reset with 9.5?

Veeam Logoby LukeAd » Tue Dec 06, 2016 6:30 pm

Okay, after seeing my post above merged into this thread, I realize this is not an issue with the configuration restore, but with the 9.5 upgrade itself.

However it does answer the question "does restoring from an old config backup *AFTER* the 9.5 upgrade put the previous Active Full schedules back in place?" because that's exactly what we did and even after the configuration backup restore all jobs were still set to "Full backup on 1st Mondays of every month"
LukeAd
Enthusiast
 
Posts: 26
Liked: 6 times
Joined: Wed May 07, 2014 2:35 pm
Full Name: Luke Admin

Re: All active full schedules reset with 9.5?

Veeam Logoby johndoe10110 » Tue Dec 06, 2016 9:19 pm

Posting to subscribe.
(Gotta love phpBB)

Edit: Bah. Thanks Gostev. I am an idiot. Feel free to delete this post, mods.
johndoe10110
Influencer
 
Posts: 19
Liked: 5 times
Joined: Wed Oct 23, 2013 12:49 pm
Full Name: John Dooe

Re: All active full schedules reset with 9.5?

Veeam Logoby Gostev » Tue Dec 06, 2016 9:23 pm 1 person likes this post

You can just click the Subscribe topic link at the bottom of any topic page ;)
Gostev
Veeam Software
 
Posts: 21510
Liked: 2381 times
Joined: Sun Jan 01, 2006 1:01 am
Location: Baar, Switzerland

Re: All active full schedules reset with 9.5?

Veeam Logoby foggy » Wed Dec 07, 2016 11:46 am 1 person likes this post

LukeAd wrote:However it does answer the question "does restoring from an old config backup *AFTER* the 9.5 upgrade put the previous Active Full schedules back in place?"

No, it doesn't.
foggy
Veeam Software
 
Posts: 15087
Liked: 1110 times
Joined: Mon Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson

Re: All active full schedules reset with 9.5?

Veeam Logoby Shestakov » Wed Dec 07, 2016 3:00 pm 1 person likes this post

Here are some news.
The issue is confirmed, cause and boarders are found. It affects only monthly active full backup schedule, resetting it to the first Monday of the month, i.e. everyone who affected had the full backup this Monday.
The bug will be resolved in the first update. We are also making a hotfix for those who has already updated, it will be available via the support team, anticipatorily the next week. I will update the thread once Veeam support has the fix ready for you.
Shestakov
Veeam Software
 
Posts: 5027
Liked: 419 times
Joined: Wed May 21, 2014 11:03 am
Location: Saint Petersburg
Full Name: Nikita Shestakov

Re: All active full schedules reset with 9.5?

Veeam Logoby LukeAd » Wed Dec 07, 2016 5:30 pm

foggy wrote:originally posted by LukeAd: However it does answer the question "does restoring from an old config backup *AFTER* the 9.5 upgrade put the previous Active Full schedules back in place?"
No, it doesn't.


I thought you meant "No, it doesn't put the previous schedules back in place", but then wasn't sure you meant "No, it doesn't answer the question"
LukeAd
Enthusiast
 
Posts: 26
Liked: 6 times
Joined: Wed May 07, 2014 2:35 pm
Full Name: Luke Admin

Re: All active full schedules reset with 9.5?

Veeam Logoby foggy » Wed Dec 07, 2016 5:34 pm 1 person likes this post

LukeAd wrote:"No, it doesn't put the previous schedules back in place"

This one. ;)
foggy
Veeam Software
 
Posts: 15087
Liked: 1110 times
Joined: Mon Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson

Re: All active full schedules reset with 9.5?

Veeam Logoby LukeAd » Wed Dec 07, 2016 5:40 pm

Shestakov wrote:Here are some news.
...We are also making a hotfix for those who has already updated...

Will the hotfix restore our previous schedules? If so, I will wait until the hotfix is ready. If not, I will just go in now and manually recreate the correct schedules for my jobs.

foggy wrote:"No, it doesn't put the previous schedules back in place"
This one. ;)

Thanks!
LukeAd
Enthusiast
 
Posts: 26
Liked: 6 times
Joined: Wed May 07, 2014 2:35 pm
Full Name: Luke Admin

Re: All active full schedules reset with 9.5?

Veeam Logoby Shestakov » Thu Dec 08, 2016 10:55 am

LukeAd wrote:Will the hotfix restore our previous schedules?

The data is not lost completely, so most likely yes. Give us a couple of days to confirm and test that.
Shestakov
Veeam Software
 
Posts: 5027
Liked: 419 times
Joined: Wed May 21, 2014 11:03 am
Location: Saint Petersburg
Full Name: Nikita Shestakov

Re: All active full schedules reset with 9.5?

Veeam Logoby chris.childerhose » Mon Dec 12, 2016 2:06 pm

Just wondered about a status update on this and to keep it at the top of the forum. :)
Chris Childerhose, VCAP-DCA, VMCE9, VCP, MCITP
chris.childerhose
Enthusiast
 
Posts: 72
Liked: 6 times
Joined: Wed Aug 13, 2014 6:03 pm
Location: Toronto, ON
Full Name: Chris Childerhose

Re: All active full schedules reset with 9.5?

Veeam Logoby Shestakov » Wed Dec 14, 2016 2:30 pm

Good news!

The hot fix is ready and available via Veeam support.
It recovers the active full schedule you had before the update.

Next update will also include it.
Shestakov
Veeam Software
 
Posts: 5027
Liked: 419 times
Joined: Wed May 21, 2014 11:03 am
Location: Saint Petersburg
Full Name: Nikita Shestakov

Re: All active full schedules reset with 9.5?

Veeam Logoby chris.childerhose » Wed Dec 14, 2016 2:34 pm 1 person likes this post

Awesome news!  Contacting Support now for fix.   8)
Chris Childerhose, VCAP-DCA, VMCE9, VCP, MCITP
chris.childerhose
Enthusiast
 
Posts: 72
Liked: 6 times
Joined: Wed Aug 13, 2014 6:03 pm
Location: Toronto, ON
Full Name: Chris Childerhose

PreviousNext

Return to Veeam Backup & Replication



Who is online

Users browsing this forum: No registered users and 25 guests