All active full schedules reset with 9.5?

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Settings of Full Backup changed after Update 9.5

Veeam Logoby RedVision81 » Mon Nov 28, 2016 7:01 am

Hi,

just wondering if anyone else has experienced a settings change in some of his Backup Jobs after the Update to 9.5?
Usually we are running a monthly full Backup Job on the last Sunday, after checking the Backup Logs today we noticed that Veeam only did an incremental Backup.
Checking the job, the active full setting was set to first monday in month not last sunday in month, hence the backup needs to be done again.

Same for my yearly backup job. And the schedule of this yearly job is also wrong. Job settings are set to first saturday in january, but next run would be 5th December 2016.

Thx

Peter
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Re: Settings of Full Backup changed after Update 9.5

Veeam Logoby v.Eremin » Mon Nov 28, 2016 9:49 am

We always tend to preserve existing settings as is during upgrade process. So, are you positive the described change has been done by VB&R itself, not by someone else (either manually via GUI or automatically via script)? Thanks.
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[MERGED] All active full schedules reset with 9.5?

Veeam Logoby mkretzer » Mon Dec 05, 2016 9:28 am 3 people like this post

Hello,

this morning we wondered why all our backup take forever. Then we found out that ALL our active full schedules have been reset to "first Monday" after Veeam 9.5 upgrade.

Is that normal?

Markus
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Re: All active full schedules reset with 9.5?

Veeam Logoby Shestakov » Mon Dec 05, 2016 10:22 am

Hello Markus,
It doesn`t sound normal. Let us double-check the behaviour.
Thanks!
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Re: All active full schedules reset with 9.5?

Veeam Logoby martynuk » Mon Dec 05, 2016 1:31 pm

We upgraded a couple of test systems last week. Just checked the active full schedules, and they all show "First Monday" now. I hadn't spotted this until I read this post.
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Re: All active full schedules reset with 9.5?

Veeam Logoby mkretzer » Mon Dec 05, 2016 1:58 pm

LOL. Do we get a spot on the newsletter for that again since now finally a slightly bigger bug has been found? :-)
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Re: All active full schedules reset with 9.5?

Veeam Logoby Shestakov » Mon Dec 05, 2016 2:25 pm 1 person likes this post

Indeed the issue is not known yet.
Could you guys tell from what product version you were upgrading and which active full schedule you had before the upgrade?
Thank you!
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Re: All active full schedules reset with 9.5?

Veeam Logoby martynuk » Mon Dec 05, 2016 3:00 pm

We have this issue on a new implementation which hasn't gone fully into production yet (fortunately we haven't upgraded our main production system yet). This system had been installed as 9.0, then update 2 was applied. We are still in the process of testing, and have several jobs set up with weekly synthetic full plus a monthly active full. The week day for synthetic/active full for each job was spread across the week. We then upgraded this to 9.5. The synthetic full dates remain correct, but all active full dates are now set to "First Monday".

I will raise a ticket as this needs fixing before we can upgrade in production.
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Re: All active full schedules reset with 9.5?

Veeam Logoby martynuk » Mon Dec 05, 2016 3:12 pm

I have just opened ticket #01995075 for this issue.
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Re: All active full schedules reset with 9.5?

Veeam Logoby Shestakov » Mon Dec 05, 2016 3:19 pm

Thank you Martin!
QA team has made testing and confirmed the bug. Unfortunately previous job schedule cannot be easily restored since it`s re-written in the database. However, if you have configuration backup it may help.
We will try to fix the bug as soon as possible.
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Re: All active full schedules reset with 9.5?

Veeam Logoby martynuk » Mon Dec 05, 2016 3:30 pm

Would upgrading, then immediately restoring from a configuration backup be a valid work-around? I'm not sure I feel particularly comfortable with this approach.

Having to manually reset all active full dates on our production system might be preferable, but isn't an extra job that I relish the thought of either.

Will there be a patch fix for this one, since it may be a show-stopper for many people.
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Re: All active full schedules reset with 9.5?

Veeam Logoby Shestakov » Mon Dec 05, 2016 3:35 pm 1 person likes this post

Martin, we`ve just found and confirmed the bug. Let us find, test and confirm the workaround.
We`ll update the topic when we have more information.
Thanks!
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Re: All active full schedules reset with 9.5?

Veeam Logoby mkretzer » Mon Dec 05, 2016 4:31 pm

We also did an upgrade from 9 Update 2 directly to 9.5.

Edit: Since we manually corrected everything should i still open a case?
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Re: All active full schedules reset with 9.5?

Veeam Logoby v.Eremin » Mon Dec 05, 2016 4:42 pm

Actually, no need since we've confirmed the bug already. Thanks.
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Re: All active full schedules reset with 9.5?

Veeam Logoby chris.childerhose » Tue Dec 06, 2016 3:51 pm

So what is the workaround for this as I noticed today all my backups are set to run a Full on the First Monday of every month. That explains so slowness. :D
Chris Childerhose, VCAP-DCA, VMCE9, VCP, MCITP
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