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d3sys
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All functions greyed out

Post by d3sys » Feb 23, 2018 4:39 am

Hi,
We have a Veeam Backup & Replication 6.5 standard licenced. Since a couple weeks we observe that all button are greyed out. Not mattering till today, we need to modify the job but we can't. Can you tell me what happenned and how to fix this please.

DGrinev
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Re: All functions greyed out

Post by DGrinev » Feb 23, 2018 7:59 am

Hi and welcome to the community!

Please can you provide screenshots to clarify which functions are gray?
Can you initiate VeeamZip backup? Thanks!

d3sys
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Re: All functions greyed out

Post by d3sys » Feb 24, 2018 12:02 am

https://cloud.d3sys.fr:21443/index.php/ ... WWzwpy2Xfr
You can here the URL to the screenshots

d3sys
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Re: All functions greyed out

Post by d3sys » Feb 24, 2018 2:44 pm

I kept on investigating and found the reason why:
- I looked for veeam backup services and noticed thaht the SQL agent was stopped. so I started to search if it was normal. Then I found this post and then understood I had to reset configuration.
I did a configuration Restore to reset the configuration then it worked.

I lost my CDs. As I have 6.5 licence version only where to download Veeam Backup & Replication 6.5 standard in case I would like to reinstall it?

Gostev
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Re: All functions greyed out

Post by Gostev » Feb 25, 2018 7:02 pm

Versions earlier than 8.0 are no longer supported and so are not available for download. The only way to get them from Veeam is by contacting our customer support. Thanks!

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