Comprehensive data protection for all workloads
Post Reply
d3sys
Novice
Posts: 3
Liked: never
Joined: Feb 23, 2018 4:31 am
Full Name: D3SyS SARL
Contact:

All functions greyed out

Post by d3sys »

Hi,
We have a Veeam Backup & Replication 6.5 standard licenced. Since a couple weeks we observe that all button are greyed out. Not mattering till today, we need to modify the job but we can't. Can you tell me what happenned and how to fix this please.
DGrinev
Veteran
Posts: 1943
Liked: 247 times
Joined: Dec 01, 2016 3:49 pm
Full Name: Dmitry Grinev
Location: St.Petersburg
Contact:

Re: All functions greyed out

Post by DGrinev »

Hi and welcome to the community!

Please can you provide screenshots to clarify which functions are gray?
Can you initiate VeeamZip backup? Thanks!
d3sys
Novice
Posts: 3
Liked: never
Joined: Feb 23, 2018 4:31 am
Full Name: D3SyS SARL
Contact:

Re: All functions greyed out

Post by d3sys »

https://cloud.d3sys.fr:21443/index.php/ ... WWzwpy2Xfr
You can here the URL to the screenshots
d3sys
Novice
Posts: 3
Liked: never
Joined: Feb 23, 2018 4:31 am
Full Name: D3SyS SARL
Contact:

Re: All functions greyed out

Post by d3sys »

I kept on investigating and found the reason why:
- I looked for veeam backup services and noticed thaht the SQL agent was stopped. so I started to search if it was normal. Then I found this post and then understood I had to reset configuration.
I did a configuration Restore to reset the configuration then it worked.

I lost my CDs. As I have 6.5 licence version only where to download Veeam Backup & Replication 6.5 standard in case I would like to reinstall it?
Gostev
Chief Product Officer
Posts: 31815
Liked: 7302 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: All functions greyed out

Post by Gostev »

Versions earlier than 8.0 are no longer supported and so are not available for download. The only way to get them from Veeam is by contacting our customer support. Thanks!
Post Reply

Who is online

Users browsing this forum: Google [Bot] and 79 guests