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pkuczynski
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Joined: May 17, 2009 7:55 pm
Full Name: Peter Kuczynski

backing up IDE drives

Post by pkuczynski »

hi everyone,

I was unable to backup a newly build XP PRO SP2 vm yesterday. I was build using a 8gb IDE drive bus logic.

I tried both a SAN and network backup mode, both failed.

error was" Retrieving file list VM with IDE disks cannot be backed up in VCB backup mode. Please change disk type in VM's virtual hardware settings, or use network backup mode. "

Today I'm going to build another one, it will still be IDE, but this time LSI logic. I'll see if that makes a difference.

has anyone else seen this before?

We have the payed for version of Veeam backup version 3.1. everything else works great. This is the first time I've seen it fail.

Thanks,

Peter
Gostev
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Re: backing up IDE drives

Post by Gostev »

Peter, I do remember myself writing the text for this error. :D

Please run the job in the Network backup mode once again, and after it fails, send all files from Help | Support information to support@veeam.com - we will investigate. As per error message, it should work fine in the Network backup mode.
pkuczynski
Enthusiast
Posts: 37
Liked: never
Joined: May 17, 2009 7:55 pm
Full Name: Peter Kuczynski

Re: backing up IDE drives

Post by pkuczynski »

My BAd,
I was not using the Network back mode after all, but SAN backup in NBD mode.
My bad!!

It backups just fine in network mode.


Peter:-)
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