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lukasos
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Backup copy job doesn't transfer files

Post by lukasos » Oct 24, 2017 8:33 am

Hi

I have set up a copy job to usb drive which is rotated twice a week, Mon and Fri.
It's scheduled to transfer data on all days except 8-4pm on Monday and 8-4pm on Fri when I swap the drive. "Copy every" is set to everyday at 4:15pm. The problem is when I swap the drive for an empty one on Mon for example the job doesn't transfer any data until Tuesday when it creates a new backup on the disk. And today restore wouldn't work saying no "avalaible restore points" (although there is over 600GB of data transferred today). When I look at the files it created 23GB .vbk and 678GB .vib?!
Can anyone suggest what I'm missing please?
I linked some photos, hopefully you can view them.
thanks

Image
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DGrinev
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Re: Backup copy job doesn't transfer files

Post by DGrinev » Oct 24, 2017 12:48 pm

Hi and welcome to the community!

Please can you share the backup job schedule too. Thanks!

lukasos
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Re: Backup copy job doesn't transfer files

Post by lukasos » Oct 24, 2017 1:10 pm

Schedule on the photo:
5 jobs, 2 run every two hours, 2 once a day and there is one weekly job.
Image

lukasos
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Re: Backup copy job doesn't transfer files

Post by lukasos » Oct 24, 2017 1:25 pm

just to add: the copy job doesn't include all of the vms but it does include vms from all jobs.

DGrinev
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Re: Backup copy job doesn't transfer files

Post by DGrinev » Oct 24, 2017 4:54 pm

I'd recommend you to contact the support team and provide them with the logs.
Please share the case ID number here so we can track the investigation. Thanks!

lukasos
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Re: Backup copy job doesn't transfer files

Post by lukasos » Oct 26, 2017 7:55 am 1 person likes this post

case number: 02358690

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