Just upgraded to V7. Looking into Enterprise manager and selecting the tab Vcenter servers doesn't display any vcenter servers. (My backup servers shows 2 vcenters).
Once I have selected the Vcenter server tab subsequently choosing any other tab displays an empty screen also.
So , initially clicking any tab except the vcenter tab gives me appropiate info, once the Vcenter tab has been selected, no info is displayed anymore... Any hints or suggestions?
I would open a support case for this, as we currently have another case with similar issues.
But, Does this only happen when accessing Backup Enterprise Manager (BEM) from a VPN connection? Do you have the same symptoms when accessing BEM locally?
Apologies - didn't get around to logging a support case last week (this isn't a high priority issue for us) - however, I have found that the vcenter servers don't appear only if I'm accessing enterprise manager via a CNAME (which is how I commonly access this service). If I use the proper, configured server name for the enterprise manager server in my browser, the vcenter servers appear just fine.
Just thought it worth mentioning for other people having this issue - happy to log a support case if you would find it useful.
In my situation, I noticed that my 'Veeam Backup Catalog Data Service' had my own login name set for it, while the other six Veeam services had the dedicated service ID for it. I then changed the BCDS to match the others, restarted ALL services just in case, and the vCenter server showed up now.
I tried both workarounds including using the https://FQDN:9443, as well as changing all Veeam services to run under our dedicated AD domain admin account. Still not seeing any vCenter Servers listed in Backup Enterprise Manager. Has anyone figured this out or received Veeam Support?
We created a support case, but so far nothing. Case ID: 00474690
Fixed it for my problem but maybe you guys have done this already.
I had to add vcenter server to Veeam B&R by following this guide:
▪Open the Backup Infrastructure view, select the Managed servers node in the inventory pane and click Add Server on the ribbon or right-click the Managed servers node and select Add server. In the Add Server window, select VMware vSphere.
▪Open the Virtual Machines view, select the VMware vSphere node in the inventory pane and click Add Server on the ribbon or right-click the VMware vSphere node in the inventory tree and select Add Server.
▪Open the Virtual Machines or Files view, right-click anywhere in the inventory pane and select Add server. In the Add Server window, select VMware vSphere.
After it added, I went back to enterprise manager, clicked start collecting and it was there
Realize this is a very old thread, but came across it recently when troubleshooting a similar issue: vCenter appears fine in B&R with backups working fine, but no vCenter listed in Enterprise Manager.
My problem had to do with vCenter being a VCSA upgraded from Windows VCenter (vSphere 5.5) to VCSA6.0 then further upgraded to 6.7. At some point in the upgrade process, VCSA switched from using a publicly trusted cert that I'd supplied to using a self-signed cert from vmware. VEEAM B&R worked fine with a simple refresh of the vCenter in the Backup Infrastructure tab, but the vCenter server disappeared from Enterprise Manager entirely. (I don't go into that tab of EM very often so didn't notice it was missing until I started getting some VEEAM plug-in errors in vCenter and went looking for it.)
To get the vCenter server back into EM, I imported the self-signed certificates (use the link on the vcenter webpage for "download trusted root CA certificates) into the computer Trusted Root CA store on the VEEAM server. One the certs were installed, vCenter popped right up in EM.
