Backup Error Client error: remote error: file not found

[Expotel]

Hi,

I'm getting the following error below, the files exist and on the correct datastore... Any ideas?

6 of 16 files processed

Total VM size: 35.00 GB
Processed size: 8.63 KB
Avg. performance rate: 0 KB/s
Backup mode: service console agent

Start time: 17/08/2009 21:42:36
End time: 17/08/2009 21:44:39

Backing file "/vmfs/volumes/4a76d671-1ee29124-8695-001e4f265792/Stockport IIS Server - Internal/vmware-7.log"
Failed to backup file "/vmfs/volumes/4a76d671-1ee29124-8695-001e4f265792/Stockport IIS Server - Internal/vmware-7.log" to "/vmfs/volumes/4a800a24-ce077562-12d7-001aa03566fe/VeeamBackup/Stockport IIS Server - Internal 1(vm-602)/replica.vbk"
Failed to get file '/vmfs/volumes/4a76d671-1ee29124-8695-001e4f265792/Stockport IIS Server - Internal/vmware-7.log'
Client error: remote error: file not found

Server error: End of file

[Vitaliy S.]

Hello,

Can you tell us what's the size of the file? Are you able to see it using FastSCP as well as Datastore Browser? Could you please temporary remove the file and re-run the job? If it doesn't help please send us the job log to support@veeam.com from Help > Support Information, as well as the screenshot of all files residing on your source datastore.

Thank you.

[Expotel]

Strange, can't see any of the files in the Datastore... I could however see the files the other day when I first received the error because I was looking for the existence of the actual log file in question. Will have to investigate on the VMware side.

Thanks,

Alex