Backup Job copy help

[Starman]

One of my backup copy jobs continues to report that its successful but has errors in it:

Failed to transform full backup. Terminated (date)
Failed to create restore point (date)
Patch failed


Advice to rectify the backup copy job?

Thank you!

[foggy]

Todd, with all technical issues please contact support directly, as it is advised when you click New Topic. Thanks.

[magix]

I have exactly the same problem ! Would have been interesting to know the reason for this problem...

[foggy]

Denis, please contact technical support directly, as it is advised above. The OP did not provide his case ID to track nor he came back to update the thread with the resolution.

[alabardee]

Does anyone have a resolution? please share?

[Vitaliy S.]

Ansen, unfortunately neither of the OPs did share their case ID, so I cannot provide you with the resolution.

[pfguglielmi]

Hi Vitaly,

Similar case here with a customer. Case ID is 00511356.

Thanks!
Pierre-François.

[anbeca]

Hi

I have the same problem. Up to now I did not open a case. Maybe someone can give a hint here?

Thanks
Carsten Krämer

[veremin]

The customer with the mentioned support ticket seemed to have several issues - some of them were related to the target device being unable to respond in acceptable amount of time, some to the backup copy chain being corrupted. So, it's better to open your own case and let support ticket investigate your situation more thoroughly. Thanks.