Backup Job not sending email alert ?

[albertwt]

Hi All,

After disabling one of the unused service account, in the AD.
Now the Backup job is not sending any email alert ?

But hte backup copy job is still sending email alert.

Is there any bug or problem with 9.0.0.1491 (Update 1) ?

I didn't change any email alerting setting, but somehow I still don't understand why it is not working only for the Backup job only.

[veremin]

Are those jobs the same in terms of notifications settings (Job settings -> Notifications)? Thanks.

[albertwt]

Yes, all of the Backup and Backup Copy job are using the Global Settings since Veeam v7.0

However after upgarding to Veeam 9.0 Update 1 none of the backup job is sending out email anymore on any status SUssceess, Warning or even Alert ?

Update: Case # 01768609

[veremin]

What about test emails? Do they pass successfully? Menu -> Options -> E-mail settings -> Test message? Thanks.

[albertwt]

Yes it works fine.
The backup copy job is also working ok but not with the backup job in any state. Even also when I specifically set in the notification tab.

[veremin]

Looks unexpected, as to me. So, keep working with support engineer and, kindly, update the topic once the resolution is found. Thanks.

[albertwt]

Yes Vladimir,
It seems the tier 2 support engineer also got confused as well in my case hence they now reverting to the developer for hot fix.