Backup proxy connection failure after Mircosoft patch day.

[ds2]

Since Mircosoft patch day ( 07/14/2015 ) I have an ever-changing status of the backup proxy.

Every hour I have for 3 to 5 minutes " Backup proxy connection failure".

Has anyone else this problem ?

VBR System 8.0.0.2030 on W2012 R2 Standard .

[veremin]

May I ask you several questions:

- what's number of the said update?
- did you apply it to backup server or proxy server?
- where did you get the given warning in backup console or in Veeam ONE? I'm wondering because one of our users has just reported the very same problem

Thanks.

[jodo234]

Yes I installed windows updates yesterday and since then I have those warnings, Veeam ONE is reporting them via mail.
Our Veeam installation is stand-alone, so all components on one machine.

[ds2]

For us it is also a stand alone solution (everything on one server).

One sends the "backup proxy error" via email.

If I knew which update brings the issue, then I would uninstall it, but I can't identify the upate which brings the problem.

But if other people have the same problem, then it seems to be a general problem.

[veremin]

I've just had a chat with our QA team, and we'd appreciate if you open a ticket with our support team and provide them with the collected logs.

Also, once a ticket is opened, kindly, provide its number here, so that, I can ask QA team to take a look at it.

Thanks.

[jodo234]

My case ID: 00970213

[ds2]

Ticket over VBR or one?

[veremin]

If VB&R works as expected and Veeam ONE keeps sending warnings, you should open regarding behaviour of the latter (Veeam ONE). Thanks.

[Axeteg]

Please give us a quick solution for this. I having the same problem since my server reboot this morning, all after I installed the lates windows updates

[Vitaliy S.]

Mattias, for quick assistance with this issue, please contact our technical team directly. On a side note, we will update this topic as well, once resolution is available. Thanks!

[ds2]

The Case-ID is 00970456

It seems like VBR works fine.

[sphix]

also I have the same problem...win2k12r2 after reboot today every 3/5 minuts veeam One send me emails on backup proxy connection failure and backup repository connection failure , and resolved ...also my Veeam installation is stand-alone, so all components on one machine.
from esxi i can ping the nfs repository , from veeam backup i can see, mount, and I can ping the nfs nas repository, I have checked the port 111 and 6161 , checked the firewall , the cable connection and all are good...

[Vitaliy S.]

sphix, please contact our technical team as well. Thanks!

[sphix]

Thanks but I can not because the support service expired a few weeks and my company has not renewed hope in a future solution ...

[Vitaliy S.]

In this case you should either uninstall one of the updates or renew the maintenance contract. Please take a look at this post for more details > Annual Support/Maintenance

[Vitaliy S.]

Guys, what guest OS are you using for your Veeam ONE server?

[ds2]

Hello,

one is also installed at the host (W2012 R2 Standard).

Greetings

[sphix]

Hy, VBR and ONE in same machine O.S. W2012r2 Std.
I would add that, after sending mails from 6.30 am to 3.30 PM suddenly the problem, at the time i write ,seems disappeared...if tomorrow reappears I will say..
tnx Vitaliy S. for the link i will pass to the administrative office for the considerations

[ds2]

Hello,

I still have the problem. Suporrt has send me for the case a new RemotePerformanceMonitor.dll but it's still the same problem.

Grettings

[Gostev]

Please continue to work with support.

[jodo234]

Here the same, VBR and Veeam ONE on Windows 2K12 R2

[Axeteg]

Same here, One server running VBR and Veeam One, Windows 2012 R2

[sphix]

hey men .., bad news, today we found because ONE stopped to send mail..., the postmaster of my isp blocked the sending for precaution (He thought we had a virus ) so now we have disabled the alert mail on "ONE " for the moment.., we confirm actually that still we have the problem....
it seemed too good to be true (

[larsst]

It seems we are a lot with this problem.
Does Veeam want us all to open a ticket?

[Vitaliy S.]

You need to open a support ticket if you want to be notified about the resolution directly from our support team, once they find the cause for this issue.

[Gostev]

I think we may need to conduct a webex with a few affected people since our QA team was not able to confirm the issue internally.

[mwiltermood]

I have the same issue the warnings. Has anyone figured out the issue?

[foggy]

Mike, as it is advised above, to be informed about this issue investigation results, please contact technical support directly. Thanks.

[victort13]

I had the exact same issue after patching my server today. After comparing servers, i uninstalled the Security Update for Windows Server 2008 R2 x64 Edition (KB3068457) and that fixed MY problem with the "Backup repository connection failure" errors after 1st round on Windows Updates this morning…

Hope this helps...

[Vitaliy S.]

Thank you for taking time and registering on these forums to share your solution. I have informed our QA team about this.