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Technogod
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[MERGED] existing backup meta file is not synchronized with

Post by Technogod »

I've run repository rescan. Same symptom. This is a backup copy job of a VAW backup that is failing.
veremin
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Re: 'Backup Repository' is not synchronized with the DB. ERR

Post by veremin »

What is your support ticket ID for this issue?
Technogod
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Re: 'Backup Repository' is not synchronized with the DB. ERR

Post by Technogod »

Case # 02298832
Technogod
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Re: 'Backup Repository' is not synchronized with the DB. ERR

Post by Technogod »

I deleted and recreated the backup copy job. This fixed the problem. You can close the case. I removed the backup so B&R could start fresh. I was rebooting the server multiple times troubleshooting another issue which may have caused the problem.
veremin
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Re: 'Backup Repository' is not synchronized with the DB. ERR

Post by veremin »

Sometimes such workarounds including job re-creation or execution of active full backup give only a temporary solution, not fixing the underlying root cause. So, I'd recommend you monitoring infrastructure closely and re-opening the ticket in case the issue comes back. Thanks.
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[MERGED] Bogus 'datastore not available' message?

Post by danswartz »

Before I get Support roped in here, I think I found either a bug in B&R or some kind of corrupted DB? I have daily, weekly and monthly backup jobs. For the last 2 weeks or so, when the jobs run per the schedule, I get a failure email saying that a datastore is unavailable and that a vbm file is not synchronized with the backup repository. Here's the problem: if I look in the backup console at the 'last 24 hours' view, it shows all N VMs backed up successfully (e.g. no failure listed). I have tried repeatedly to resynchronize the repo (with no issues/errors), yet these emails keep coming. Even weirder: if I run the job manually, I don't get the error email? I'd be happy to open a case if needed, but if someone has an easy idea, I'd rather go that route. Thanks!
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Re: 'Backup Repository' is not synchronized with the DB. ERROR

Post by danswartz »

I'm not sure I'm having the same issue here (I have other oddities as I mentioned.) I guess I will open a case :(
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Re: 'Backup Repository' is not synchronized with the DB. ERROR

Post by danswartz »

Well, this seems to be similar after all. e.g. something corrupted with the jobs themselves. I disabled the daily backup job and created a new one from scratch. Scheduled it to run a bit ago, and... no spurious failure message. Rescheduled for a few minutes later, and the subsequent incremental also worked okay. I'm going to let it go overnight, and if that works also, I guess I have to delete and re-create the weekly and monthly backup jobs.
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Re: 'Backup Repository' is not synchronized with the DB. ERROR

Post by danswartz »

Well, highly annoyed. STILL getting the errors. And the job it is complaining about no longer exists! I deleted it! Something is corrupted apparently. Case 03605464 opened.
veremin
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Re: 'Backup Repository' is not synchronized with the DB. ERROR

Post by veremin »

Seems like there stalled references inside product database. It's indeed recommended to reach support team to have them removed. Thanks!
danswartz
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Re: 'Backup Repository' is not synchronized with the DB. ERROR

Post by danswartz »

For sure. It's odd that if I set a different scheduled time for the job to run, it does with no issues (for example: I set it to run at 3:15AM), but I still get the odd failure email with a start time of 3:00AM (the old time) and for a job that no longer exists...
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Re: 'Backup Repository' is not synchronized with the DB. ERROR

Post by Alvin »

Hi Caleone,

Can you share the links that can solve the issue?
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Re: 'Backup Repository' is not synchronized with the DB. ERROR

Post by HannesK »

Hello,
and welcome to the forums. @Alvin : I suggest to contact support. The thread is already some years old...

Best regards,
Hannes
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Re: 'Backup Repository' is not synchronized with the DB. ERROR

Post by AlexLaforge »

Hi, The links they sent you would be VERY helpful to us here : thank you !
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Re: 'Backup Repository' is not synchronized with the DB. ERROR

Post by Backup_Guy »

Can you share the links they gave you?
Thanks for looking!

Kevin
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Re: 'Backup Repository' is not synchronized with the DB. ERROR

Post by HannesK »

guys... I have no idea what link you are asking for...the cases above cannot be compared with each other actually. Please contact support to see how to fix it.
spider32
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Re: 'Backup Repository' is not synchronized with the DB. ERROR

Post by spider32 »

Still encountering this error every now and then. Support says it may be a storage issue itself or communication issue.

We're using Scale out repo so if rescan does not work, you can read the backup log (job_name.Backup) and find out which SOBR is having issue and rename the .vbm file. This will regenerate a new vbm file.
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Re: 'Backup Repository' is not synchronized with the DB. ERROR

Post by Andreas Neufert »

Question, did you use the same folder oder folders for 2 Repositories (or Extents) or 2 different Backup & Replication servers?
This situation could lead into the same issue.
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Re: 'Backup Repository' is not synchronized with the DB. ERROR

Post by spider32 »

We have several folders for our SOBR and a single BNR server. Only one of the folders showed the error.
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