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HErceg
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BUG - conflicting reports

Post by HErceg » Nov 07, 2019 3:42 pm

Usually I monitor backup jobs via email notifications, but today I checked Veeam server and I got strange result for backup copy jobs:
Mail notification - success
Veeam console -> Last 24 hours -> failed - servers backup failed
Veeam console -> job report -> Error + success

I don't see forum option to upload screenshot.

Veeam B&R 9.5.4.2753 Community edition

foggy
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Re: BUG - conflicting reports

Post by foggy » Nov 07, 2019 4:04 pm

Hi Hrvoje, the first assumption is that there was an initial failure and a successful retry afterwards. Could this be the case?

HErceg
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Re: BUG - conflicting reports

Post by HErceg » Nov 07, 2019 9:49 pm

Hi Foggy,
To be honest I am not sure.
First I would like to clarify my setup: 4 copy jobs from 22:00 till 23:00.

Despite error notifications backup files are present and were created in specified time frame.On the other side Veeam console job reports job failure, and that they succeeded later, around 06:00.At that time there server was crushed(normally this is not happening), and email notification haven't arrived for them.

The thing is all copy jobs failed(?) for unknown reason.What is troubling me are conflicting job reports, and in the end there is no way to know if backup files are valid.

veremin
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Re: BUG - conflicting reports

Post by veremin » Nov 08, 2019 12:59 pm

Any issues reported in the backup job sessions (just double-click on them)? You can upload pictures to any public image-hosting service and provide links here. Thanks!

HErceg
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Re: BUG - conflicting reports

Post by HErceg » Nov 08, 2019 4:37 pm

Hi Veremin,

Please check screenshots:
Email notification:
Image

Image
Image

veremin
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Re: BUG - conflicting reports

Post by veremin » Nov 08, 2019 5:27 pm

Something seriously strange is going on. Please, open a ticket with our support team and let them investigate it directly. Thanks!

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