bug when deleting (cloud?) backup files

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bug when deleting (cloud?) backup files

Veeam Logoby hyvokar » Tue Feb 14, 2017 2:48 pm

Hi!

"PLEASE WAIT. Deleting VM data from backup..." box appears and never finishes if you try to delete a backup from cloud that has already been deleted by your SP. Didnt find any other solution to work my way of this, than reboot the backup server.
Bed?! Beds for sleepy people! Lets get a kebab and go to a disco!
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hyvokar
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Re: bug when deleting (cloud?) backup files

Veeam Logoby Gostev » Tue Feb 14, 2017 10:25 pm

Hi, we will try to reproduce this, but most likely it's just waiting for a timeout. Just killing the console process should be enough! Thanks.
Gostev
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Re: bug when deleting (cloud?) backup files

Veeam Logoby Gostev » Wed Feb 15, 2017 12:53 am

We are unable to reproduce the issue internally.
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Re: bug when deleting (cloud?) backup files

Veeam Logoby hyvokar » Wed Feb 15, 2017 9:55 am

Hi!
I managed to get rid of that backup file left over in "disks" by deleting the whole job from the "disks" and not just a single backup.
Bed?! Beds for sleepy people! Lets get a kebab and go to a disco!
MS MCSA, MCITP, MCTS, MCP
VMWare VCP5-DCV
Veeam VMCE
hyvokar
Service Provider
 
Posts: 246
Liked: 15 times
Joined: Fri Nov 21, 2014 10:05 pm

Re: bug when deleting (cloud?) backup files

Veeam Logoby pdemidov » Wed Feb 15, 2017 11:03 am

Hi, hyvokar,

Could you please answer few questions:
1)Which Veeam Backup versions tenant and provider are running?
2)What kind of backup repository (Windows/CIFS/Linux/deduplicating device) is used on service provider side?
3)Can you please check backup chain length in job settings?

Thanks
pdemidov
Veeam Software
 
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Re: bug when deleting (cloud?) backup files

Veeam Logoby hyvokar » Thu Feb 16, 2017 5:57 pm

1) 9.5u1
2) Windows, no deduplication
3) backup chain is smallest possible, 2 restore points
Bed?! Beds for sleepy people! Lets get a kebab and go to a disco!
MS MCSA, MCITP, MCTS, MCP
VMWare VCP5-DCV
Veeam VMCE
hyvokar
Service Provider
 
Posts: 246
Liked: 15 times
Joined: Fri Nov 21, 2014 10:05 pm


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