Business case for Veeam Cloud Connect

[phlight]

For a company who has a secondary physical location that they can replicate to, can you explain the business case for paying $800+ a month to backup 8TB of data? That’s considerably more than backing up to Amazon S3 or a similar service. On the surface without knowing much about the program I feel like Veeam just put out the program and the partners just license their software. Making the differentiator cost and customer service. For someone who only has 1TB of data this seems like a great deal but the costs as you go up in storage start to get a bit taxing. I'm a one man shop and the idea of sharing the load in terms of backup/DR responsibility interests me. That's similar to why so many SMBs have migrated to Office 365.

[dellock6]

And you can ask to many large organizations too, why did they move to Office 365 when they had everything to run exchange in-house and it could have been cheaper.

Total cost of acquisition is only one voice of the bill, with cloud connect you don't have to pay for other things like: are you taking care of the repository you run in Aws? Who's patching it, and so on. Backups to S3 is not a correct example, since you have to move the entire backup files in the object storage, and when you need to retrieve a single file (80% of the restore use cases) you first need to retrieve or at least read (depending on the used technology) the entire backup file. It can be a few GB, while maybe the single file is just few Kb.

Also, from a licensing perspective, Veeam sells the software to service providers, but then it's up to them to build their business model to sell the final service. There are many service providers offering Cloud Connect, and prices may vary. I'd check multiple of them to have a better picture of the complete offer.

[EugeneK]

Usually it comes down to your requirements and budget, but generally speaking here's what may be influencing factors:
- SP's can offer management of services, including your instance of Veeam
- SP's can offer troubleshooting of Veeam issues, where the SP's are normally having at least a few VMCE experts in house who are familiar with the trends and common issues
- SP's take care of the entire infrastrucutre and repositories performance
- SP's can offer a different type of storage model and adjust your resources based on requirements
- SP's can help to troubleshoot issues with the workloads after DR event/during test periods (DRaaS services). You do not need to pay for an in-house expert on storage, networking, virtualisation etc, if you engage with an SP for this service.
- Complimentary services like Data seeding (DART box) - we offer Free seeding services for your data, for example. Imagine pushing 20TB of initial data seed over the wire, or picking a USB drive, fully encrypted for your sanity, copying data to it and sending it to your SP for import.
- SafetyNet service - again free, a place to restore your backups to, on event you didn't have a DR solution, your on-premise infrastructure died and you still have backups with us on Cloud COnenct repository - we would restore these for you and bring you back to business, while you're working out a permanent hardware solution to recover on-premise infrastructure.