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- Novice
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- Full Name: Big Friggin Unit
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"Can't connect to service." when running a job
Freshly installed B&R4 instance on a Windows 2008 R2 Enterprise server, with a local SQL 2008 Enterprise SP1 database. Windows Firewall and UAC are both turned off and I'm logged in as a local administrator.
I can create jobs, but when I try to manually run a job, the GUI hangs for about 2-3 seconds and comes back with "Can't connect to service.".
Help! and thanks!
I can create jobs, but when I try to manually run a job, the GUI hangs for about 2-3 seconds and comes back with "Can't connect to service.".
Help! and thanks!
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- Chief Product Officer
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Re: "Can't connect to service." when running a job
Please check if Veeam Backup and FastSCP service is running. If it is running, please contact our support for assistance. I have not seen this issue reported before, so cannot even guess what can be causing this... the product was tested and should definitely work with 2008 R2.
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- Lurker
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- Full Name: Rafael DelCastillo
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Re: "Can't connect to service." when running a job
I have the same issue, but it is off/on. Works, then get the message cannot connect to service. I have almost the same exact setup as foremetioned, and also tried turning the firewall off.
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- VP, Product Management
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- Full Name: Vitaliy Safarov
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Re: "Can't connect to service." when running a job
Rafael,
For all technical issues please refer to our support team, as it is hard to troubleshoot technical issues via forums without seeing the full logs.
Thanks!
For all technical issues please refer to our support team, as it is hard to troubleshoot technical issues via forums without seeing the full logs.
Thanks!
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- Novice
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- Full Name: Peter
Re: "Can't connect to service." when running a job
Thought I'd chime in since I ran into this exact problem. It was because I changed my machine's IP address after installing and running the program. I noticed in the logs that veeam was trying to connect to the old IP. Once I restarted the service, veeam began working fine.
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- VP, Product Management
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- Full Name: Vitaliy Safarov
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Re: "Can't connect to service." when running a job
Hi Peter,
Thanks for sharing! This information should be useful for other community members who are facing the same issues.
Thanks for sharing! This information should be useful for other community members who are facing the same issues.
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