Comprehensive data protection for all workloads
Post Reply
n.vanuffelen
Novice
Posts: 3
Liked: never
Joined: Nov 21, 2017 10:58 am
Full Name: Niels van Uffelen
Contact:

Can't remove .vib files from properties

Post by n.vanuffelen »

Support ID: 00894274

Hi there,

We're running incremental backups daily and when something went wrong last week. We figured out we had to remove a single .vib file which we thought would fix the problem, recently we've always been able to delete a .vib file but now we aren't.

It should look like this:
Image

But we can't seem to right click and get this popup to make sure we can remove a .vib file.

We're using VEAAM Backup & Replication 9.5.0.1038.

Anybody who knows what to do?
foggy
Veeam Software
Posts: 21139
Liked: 2141 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: Can't remove .vib files from properties

Post by foggy »

Hi Niels, first of all, why do you think this particular VIB is the culprit of the issue? And what is the issue, btw?
n.vanuffelen
Novice
Posts: 3
Liked: never
Joined: Nov 21, 2017 10:58 am
Full Name: Niels van Uffelen
Contact:

Re: Can't remove .vib files from properties

Post by n.vanuffelen »

We're receiving this error message in our logs:

Failed to merge full backup file Error: Agent: Failed to process method {Transform.Patch}: Retrieved less bytes from the storage [0] than required [758272]. Offset: [50694870016]. File: [\\*******\Backup\Backup Copy Job_1\Backup Copy JobD2017-10-23T000000.vib].

Which we thought we should remove the above named .vib file.
n.vanuffelen
Novice
Posts: 3
Liked: never
Joined: Nov 21, 2017 10:58 am
Full Name: Niels van Uffelen
Contact:

Re: Can't remove .vib files from properties

Post by n.vanuffelen »

Or is it something else that causes the problem?
foggy
Veeam Software
Posts: 21139
Liked: 2141 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: Can't remove .vib files from properties

Post by foggy »

Manual intervention into the backup chain is not recommended. Please continue working with your support engineer on this. Most likely you do not see the backup deletion commands, since they are available for obsolete files only, while this one is still used by the chain.
Post Reply

Who is online

Users browsing this forum: No registered users and 52 guests