Comprehensive data protection for all workloads
Post Reply
Robertf
Novice
Posts: 3
Liked: never
Joined: Jun 17, 2010 7:34 am
Full Name: Robert Foss
Contact:

Cannot delete selected backup, because it is in use

Post by Robertf » Sep 10, 2013 8:53 am

Hello,

I did a test restore from a tape backup in Veeam, and it went OK.

The problem I'm having, is that I'm not able to delete the Imported backup (tape restore). When I right-click the imported backup and Select Remove from disk or remove from backups, I get and error Message stating: Cannot delete selected backup, because it is in use. In the details, it lists the Job that I ran to get the data from tape to disk.

I have tried to restart the Veeam backup server, but still no Luck.

Anyone have an idea on how to fix this?

Thanks!

veremin
Product Manager
Posts: 16879
Liked: 1429 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Cannot delete selected backup, because it is in use

Post by veremin » Sep 10, 2013 9:13 am

Hi, Robert. I’m wondering to which location you restored a given backup file. To original repository? Also, have you tried to disable temporarily tape job and try to delete this file? Thanks.

Robertf
Novice
Posts: 3
Liked: never
Joined: Jun 17, 2010 7:34 am
Full Name: Robert Foss
Contact:

Re: Cannot delete selected backup, because it is in use

Post by Robertf » Sep 10, 2013 9:17 am

The tape is restored to a folder on local disk (not the backup repository)
The tape job is not running at the moment (only runs once a month)

It seems Veeam is keeping certant VMs in the restore locked somehow.

Robertf
Novice
Posts: 3
Liked: never
Joined: Jun 17, 2010 7:34 am
Full Name: Robert Foss
Contact:

Re: Cannot delete selected backup, because it is in use

Post by Robertf » Sep 10, 2013 9:18 am

When I try to remove spesific VMs from the imported backup, I am able to. But not all of them.

veremin
Product Manager
Posts: 16879
Liked: 1429 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Cannot delete selected backup, because it is in use

Post by veremin » Sep 10, 2013 9:38 am

Also, it might be worth checking whether there are any restoration activities related to the said backup that are taking place in the moment. Anyway, the best way to solve any technical problem is to open a ticket with our support team and let them investigate it directly.

Kindly, provide the case number, so that we can follow it, and update the topic once the resolution is found. Thanks.

ExpertTrigger
Influencer
Posts: 13
Liked: 3 times
Joined: Jan 22, 2013 5:36 am
Contact:

Re: Cannot delete selected backup, because it is in use

Post by ExpertTrigger » Aug 24, 2014 11:05 pm 2 people like this post

I just wanted to post a possible reason for this error. I was getting the same error after raid card failure. (yeah)

The error was complaining that a single VM in the job was in use. After contacting support, we found out that my issue was that the VM was part of a SureBackup job. The SureBackup job was not running either. After deleting the SureBackup job, the error went away. I hope this helps someone else with the issue.

fels@hosysteme.de
Lurker
Posts: 2
Liked: never
Joined: Jan 21, 2014 9:22 am
Full Name: Sebastian
Contact:

Re: Cannot delete selected backup, because it is in use

Post by fels@hosysteme.de » Jun 24, 2015 9:09 am

I had this error after an interrupted Recovery in Veeam 8.0.0.2021. I was not able to remove the backup and the rentention policy kept too many backups on the backup repository. After som research I found that the Task was still marked as active in the sql database.
I solved it with editing the sqldatabase with the SQL Management studio as described here: http://www.veeam.com/kb1487

Post Reply

Who is online

Users browsing this forum: No registered users and 21 guests