Cannot find local Host

Availability for the Always-On Enterprise

Cannot find local Host

Veeam Logoby Gerbrand » Thu Jun 15, 2017 7:58 am

I am running a few jobs in Veeam B&R, this is a job that is stored locally and is cloned to send it to the cloud. I did the same with other jobs and they are being backupped to the cloud. This Job worked before but stopped working with this error:

Error: Unable to convert host Id from service provider database to host Id from local database: cannot find local host
BS-EX01Error09:49:3009:49:480,0 B0,0 B0,0 B0:00:18 Job has failed. See logs for details.

I have the felling that I miss something very stupid, but all the settings are the same as the local job, and similar to another cloud job.


What does this error mean? Where can I find the log that tells me what's wrong?
Gerbrand
Novice
 
Posts: 6
Liked: 2 times
Joined: Thu Jun 08, 2017 8:19 am

Re: Cannot find local Host

Veeam Logoby Mike Resseler » Thu Jun 15, 2017 8:01 am

Logging is describe here (including locations): https://helpcenter.veeam.com/docs/backu ... tml?ver=95

But in this case, I would advise you to create a support call. Post the support case ID here and the follow-up after investigation of support engineers

Thanks
Mike
Mike Resseler
Veeam Software
 
Posts: 3173
Liked: 362 times
Joined: Fri Feb 08, 2013 3:08 pm
Location: Belgium, the land of the fries, the beer, the chocolate and the diamonds...
Full Name: Mike Resseler

Re: Cannot find local Host

Veeam Logoby Gerbrand » Thu Jun 15, 2017 8:33 am

[ID# 02189840] is the support case ID
Gerbrand
Novice
 
Posts: 6
Liked: 2 times
Joined: Thu Jun 08, 2017 8:19 am

Re: Cannot find local Host

Veeam Logoby Gerbrand » Thu Jun 15, 2017 12:09 pm 2 people like this post

the problem is solved;

There was a DNS-issue.
What I did, with support from the veeam support

1: Disable the problem job
2: Rescan the cloud repository
3: edit the problem job, with map back-up, and choose the folders name (of problem job)
4: pressed ok and finish
4: run the job.
5: re-enable the job.
Gerbrand
Novice
 
Posts: 6
Liked: 2 times
Joined: Thu Jun 08, 2017 8:19 am

Re: Cannot find local Host

Veeam Logoby Mike Resseler » Thu Jun 15, 2017 1:55 pm

Great news Gerbrand!

Glad it is solved. And thanks for giving us the procedure! Probably will help many people on our forums also!

Thanks
Mike
Mike Resseler
Veeam Software
 
Posts: 3173
Liked: 362 times
Joined: Fri Feb 08, 2013 3:08 pm
Location: Belgium, the land of the fries, the beer, the chocolate and the diamonds...
Full Name: Mike Resseler


Return to Veeam Backup & Replication



Who is online

Users browsing this forum: Google [Bot] and 39 guests