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frankive
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cannot resize block: data is encrypted

Post by frankive »

I receive the error: cannot resize block: the data is encrypted on a few vms after upgrading to v8.
Running reverse incremental jobs.
Is this a known bug or should I open a case in this matter? It has so far just hit a terminalserver on my site so it is not critial yet.
Gostev
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Re: cannot resize block: data is encrypted

Post by Gostev »

Not a known bug.
frankive
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Re: cannot resize block: data is encrypted

Post by frankive »

Ok.
I opened a case and uploaded the logs. Hopefully the support team will found out what causing the error message.
caseid: #00675182
frankive
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Re: cannot resize block: data is encrypted

Post by frankive » 1 person likes this post

"Fixed" the error by disabling guest indexing after tip from the support-team reviewing the lofiles.
Seems to be a bug in V8 which will be patched eventually.
Thanks.
Gostev
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Re: cannot resize block: data is encrypted

Post by Gostev »

Thanks for the follow up!
Tom01
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Re: cannot resize block: data is encrypted

Post by Tom01 »

Hi together,

we also using the encryption feature for backing up reverse incremental. We are running into the same problem discribed above.
Sometimes it is working fine sometimes the backup fails. We now disabled the guest file indexing, with the hope the Jobs running
now without problems as they did before.
foggy
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Re: cannot resize block: data is encrypted

Post by foggy »

This is addressed in soon-to-be-released Patch 1.
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