Cannot restore from recent backup with Explorer foSharePoint

[witt]

Hi.

After we upgraded from B&R v. 8 to v. 9 we're unable to make a SharePoint restore from recent backups.
After the upgrade we've also made new backup to local storage jobs, but when I'm trying to restore SharePoint items I can only select dates from the previously job.
I have no problem restoring normal windows files from the server. I can also make a DB restore and from there browse after SharePoint items.

In this image you can see the difference when I try to make a SharePoint restore and MS guest files

Any suggestions to how I can solve this?

/Nicolai

[veremin]

You mean application items restore is not available for the restore points created by new job? Is Application Aware functionality enabled in the setting of this backup job? If so, was it triggered successfully during the previous job cycles? Thanks.

[witt]

Yes exactly, and Application Aware is enabled, and no errors in the job cycle.
The job is configured exactly as the previously job.

/Nicolai

[veremin]

Then, it wouldn't harm to reach our support team to check why the said option is not there any longer. Thanks.