Cannot start empty snapshot set. VSS error: VSS_E_SNAPSHOT_S

[kte]

Processing 'VM01' Error: VSSControl: -2147212522 Backup job failed.
Discovery phase failed.
Cannot start empty snapshot set.
VSS error: VSS_E_SNAPSHOT_SET_IN_PROGRESS. Code:0x80042316

Any odea on this , there was a snapsdrive software installed in that VM before migration to veeam, the coesist for a few months , no issue, but we enlarged the disk and drom the on the VSS had a timeout 900 seconds, but the retry worked. So I removed the snapdrive, but no it stops working

[Vitaliy S.]

Koen,

Please include support case ID when posting about any technical issue, as requested when you click New Topic. Topics without support case ID are removed permanently. As to you error message, please check out Windows Event log of the processed VM for more details.

Thanks!

[BHB3805]

Did you ever get a resolution for this error?
I get this error intermittently on a few SQL Servers.

[Vitaliy S.]

Dan, this is a pretty old topic (thanks for using search!), it might be better to ask this question to your support team to get a solution quicker.