Case #03597111

[marcioalmeida]

Good Morning to all.

Recently i installed a Veeam One at the same server that i have my Veeam Backup&Replication Install.
Since this my backup stop to working properly.
Than i decide to uninstall VeemOne but this have cause a worse situation.
So i have to uninstall my Backup&Replication. But uninstaller was not working.
I have to uninstall manually and install everthing from scratch.
I could rebuild my Backup and map all my servers and tape driver...
But one of the servers cannot be mapped anymore and show an error message: "Failed to search installed package. Failled to call RPC function PckgFind. Unknow property"
Some one has passed for this issue and could help please?

Thanks

[veremin]

Kindly, keep working with your support engineer - this sort of issues cannot be investigated via forum correspondence. Thanks!

[nielsengelen]

As u have an open support case, best would be to let support handle this. We don't really advise to install Veeam One on top of VBR but having them as 2 separate installations.