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marliagus
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Joined: Dec 15, 2022 8:34 am
Full Name: Marli Agus Tianto
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case ID - 05781640 - Restore VBR without proxy worker

Post by marliagus »

Hi,

When we run restore without proxy (VBR), we have an error

condition on customer,
- Used Shared VPC on GCP
- Cannot open org.policy "Define allowed external IPs for VM instances" so that's why we choose restore without proxy worker

[16.12.2022 15:37:32] <01> Error [import-image]: 2022-12-16T08:35:44Z Image name `veeamrestoreimage-{49196753-d99e-476d-8cdc-2fb66-b06b227e6e30` must conform to https://cloud.google.com/compute/docs/r ... /v1/images (Veeam.Backup.Core.CGoogleImageImporter+CGoogleImportException)

this error from veeam log.. i'm confused with the errror.

#MOD: Removed Logs, please do not post Logs to the forum (forum rule)
Mildur
Product Manager
Posts: 8631
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Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
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Re: case ID - 05781640 - Restore VBR without proxy worker

Post by Mildur »

Hi Marli

I removed the logs from this topic. Logs should not be uploaded to the forum (forum rules).
Our support team will analyze the logs and tell you what's wrong within the restore process.
I can see they already have contacted you.

You can also use our Talk to a manager function, if you want to escalate the case:
https://www.veeam.com/kb2320

Thanks
Fabian
Product Management Analyst @ Veeam Software
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