Comprehensive data protection for all workloads
Post Reply
Posts: 1
Liked: never
Joined: Sep 28, 2011 2:49 pm
Full Name: Dan

Citrix Server and backup

Post by dgmartinez »

Hey all, so here is the thing

I have 3 citrix servers running on Windows 2008 R2 Enterprise.(64bit)
In the Vsphere client when I look at the General tab, everything looks good, VMWare tools is showing OK.

When I backup the system, I get the following
Releasing VM files Failed to perform Veeam VSS freeze: guest OS "unknownGuest" is not supported

I have searched the boards, could not find anything.
Tools are version 4

SVP, Product Management
Posts: 29899
Liked: 5842 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland

Re: Citrix Server and backup

Post by Gostev »

Hi, it looks you need to upgrade to VMware version that actually supports and is aware of Windows 2008 R2.
Alternatively, VssOtherGuest (I believe?) registry hack on Veeam server allows to bypass this check.

Post Reply

Who is online

Users browsing this forum: Baidu [Spider], Bing [Bot], edison5000, emb216, Google [Bot] and 79 guests