Comprehensive data protection for all workloads
Post Reply
stuii2000
Lurker
Posts: 2
Liked: never
Joined: Jan 09, 2021 10:29 am
Full Name: Stuart Ford
Contact:

Community Edition: Unable to assign licenses to instances

Post by stuii2000 »

Hi everyone

Hope someone can help here. Community Edition, had 10 ESXi VMs being backed-up nicely for a long time. Introduced a couple of new VMs and decided that they were more important than than two that were were already being backed. Revoked the licences from two ov the VMs, license information now showing "10 (8 used)" as expected.

However, I am unable to assign licences to the new VMs. They do not appear in the list of licensed VMs and the "Assign" button is greyed out. I have tried removing the backups of the VMs I revoked licences from, but to no avail (they've obviously been removed from the backup job itself too).

Image

What am I doing wrong here?

With thanks in advance.

Stuart Ford
Egor Yakovlev
Product Manager
Posts: 2581
Liked: 709 times
Joined: Jun 14, 2013 9:30 am
Full Name: Egor Yakovlev
Location: Prague, Czech Republic
Contact:

Re: Community Edition: Unable to assign licenses to instances

Post by Egor Yakovlev »

Hi Stuart.

Licenses are assigned automatically when backup or replication job runs, so You do not need to point 1-1 relationship manually, just run them backups!

Assign button is meant to manually force Workstation\Server edition license to machines protected with Veeam Agent, in case the automatic assignment based on OS type (client/server) applied a wrong type.

/Cheers!
stuii2000
Lurker
Posts: 2
Liked: never
Joined: Jan 09, 2021 10:29 am
Full Name: Stuart Ford
Contact:

Re: Community Edition: Unable to assign licenses to instances

Post by stuii2000 »

Hi Egor

So it does!

Thank you very much for the advice, much appreciated.

Stuart
Post Reply

Who is online

Users browsing this forum: mhee and 85 guests