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Yuya
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Concept of license life cycle policy

Post by Yuya » Jun 18, 2019 9:07 am

Hello,

I confirmed the product life cycle.
How is this determined?
https://www.veeam.com/releasestatus_rn.pdf

I think that it supported up to the one before version in other times.
For example, when the latest version is 9.5, you support 9.5 and 9.0.

Does the current policy support only the latest version?
For example, if version 10 is released, will only version 10 be supported?

Regards,
Yuya

wishr
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Re: Concept of license life cycle policy

Post by wishr » Jun 18, 2019 9:54 am

Hi Yuya,

Each version has separate EoF and EoS dates. v9.5 already has a strict lifecycle that you can see in the attached document. Once v10 is released it's lifecycle will be added here as well.

Thanks

Yuya
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Re: Concept of license life cycle policy

Post by Yuya » Jun 18, 2019 10:06 am

Thank you for your answer.

Does that mean there are no clear policy rules?
When version 10 is released, do you decide to continue supporting 9.5 or discontinue support?

Regards,
Yuya

wishr
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Re: Concept of license life cycle policy

Post by wishr » Jun 18, 2019 10:07 am

The support policy for v9.5 is stated in the document you've attached:

End of Fix: next GA date
End of Support: January 2022

You can find definitions for both of these here.

Yuya
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Re: Concept of license life cycle policy

Post by Yuya » Jun 18, 2019 10:19 am

Sorry. An EOS of 9.5 was written.
Is it correct to understand that the end of support of new version is decided when a new version is released, and there are no clear policy rules?
For example, two years since it was released.

Regards,
Yuya

wishr
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Re: Concept of license life cycle policy

Post by wishr » Jun 18, 2019 10:30 am 1 person likes this post

In general, if you have an active support contract it does not really matter because you can upgrade to a new version at no additional cost and always have a version that is supported.

About the EoS for the next version: it will be made publicly available once released, but the general concept should not change and you can see the historical trend in the aforementioned table.

Thanks

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