Console not starting

[Marc.H]

Hi,

I don't know why, but on my server the Veeam B&R console is not starting anymore - well it is starting, asks me for username and password and after a while the icon is in the Taskbar, but I cannot switch to the application, neither does it show up when I click on the icon in the taskbar.

Does anyone has an idea?

Regards
Marc

[tdewin]

Please open a case with our support team (https://my.veeam.com). They can review the logs and see why it hangs which is not normal behavior of course

[_Tom_]

Same problerm, If a solution could be posted it would be great.

[wishr]

Hi Tom,

We have not observed such behavior, so please raise your own support request and don't forget to post your support case ID for reference.

Thanks

[Marc.H]

I still have this issue. My workaround was to install the console on a different server than the Backup server and use it from there.
The ticket I have opened long time ago did not resolve it. Even after several Upgrades the problem still exists.

Regards
Marc

[wishr]

Hi Marc,

What's your case ID?

Regards,
Fedor

[_Tom_]

Already posted: Case # 03586763