Creating Azure Proxy VM Failed

[bcscholl]

Trying to create an Azure Proxy VM from the B&R Console. Returns error:
Connecting to Veeam Installer service Error: The RPC server is unavailable.
RPC function call failed. Function name: [GetSvcVersion]. Target machine: [52.247.13.224:6160].The RPC server is unavailable
RPC function call failed. Function name: [GetSvcVersion]. Target machine: [52.247.13.224:6160].
The it removes the Proxy VM. I jumped onto the NSG while the VM was being created and opened port 6160 and that didn't help.
Azure setup is very simple. We have one Resource Group with a storage account currently being used for Azure Object storage. I created a virtual network in the same resource group, then use the B&R console to create the proxy VM.
Any thoughts?

[HannesK]

Hello,
sounds like a firewall issue... please contact support and post the case number for reference.

without case number we will need to delete the post from the forums.

Best regards,
Hannes

[bcscholl]

Support Case # 04211516
I have a WebEx scheduled today. We will run through the UI while watching what occurs on the Azure site.

[bcscholl]

Support ticket escalated. We even created firewall rules on the NSG while the Azure VM was being created. Didn't have enough time on the Azure VM to create internal FW rules prior to it shutting down.

[Dima P.]

Hello Brian,

Thank you for sharing the updates! Please keep working with the support team and let us know if you need any help. Cheers!

[bcscholl]

We have fixed it. Items modified:
1.Removed all cloud proxy credentials, added Global Admin to [veeam_proxy@domain.onmicrosoft.com]
*Don't think that had impact as we have created other Azure Proxy accounts without GA permissions*
2.Removed IP Security Settings from Storage Account
*Don't think that had impact as other Storage accounts are not wide open
3.Re-created standard admin credentials to use for the proxy VM, we first had [veeam_proxy_la], recreated using [veeamla]