Credential Issue

[Tecbil]

I have two different VMs for where the test of administrator-credentials are not working when I enable guest file system indexing.
The first VM is a Windows 2000 Server. The error-messages are the followed.

First message:
29.04.2016 08:51:15 :: Failed to get VM's IP address.

Second message:
29.04.2016 08:51:15 :: Credentials are invalid




The second VM is a Windows 10 Professional x64. The error-messages are the followed:

First message:
29.04.2016 08:51:15 :: Checking standard credentials

Second message:
29.04.2016 08:51:15 :: Connecting to guest OS via VIX Error: Cannot upload file to admin share [C:\Windows].
Cannot create folder in guest: [C:\Windows\VeeamGuestHelpersTest].
VIX Error: A file was not found Code: 4

Third message:
29.04.2016 08:51:15 :: Testing admin share accessibility via VIX


I already tried to re-install VMware-Tools, an disable IPv6 on the VMs NIC but that did not solve the problem.
The credentials for both machines are the same (domain-admin with local rights). For every other VM in my network the credentials are working fine.

Thank you in advance for your support.

[nielsengelen]

In regards to Windows 10 can you check if UAC is disabled? It could be related to it being enabled why it is failing.

[Tecbil]

Unfortunately enabling or disabling UAC does not change anything.

[foggy]

So for the Windows 10 VM, only VIX test fails, RPC test is ok? Have you actually run the backup of this VM?